City Express by Marriott Tijuana Insurgentes
About this hotel
Located in Tijuana, this attractive hotel for $57 per night is a great option for your next break. This hotel is located 3 minutes’ drive from Tijuana’s WTC, and right across of Macroplaza Shopping Mall, where the main shopping area and financial district is placed. The modern, air-conditioned rooms feature flat-screen satellite TV and free Wi-Fi..
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym / Fitness Center
Map of Tijuana
Reviews
3.7/5.0
Good(690 Reviews)
100% verified reviews
10.0
La ubicación. El servicio, muy amable el personal de limpieza.
Las toallas y fundas de almohadas percudidas. Los apagadores estaban dañados. Hay algunos detalles que no son cosa del hotel creo, sino de la educación de los huéspedes de respetar los horarios de descanso.
10.0
Todo
Nada
5.0
The breakfast is good.
The room wasn't clean, poor quality on the bedding and bathroom towels, and weird smell was coming from the bathroom.
1.0
I didn't stay there when i got there they had canceled reservations my rooms and didn't have rooms available no more and I was with my family
10.0
It's so good safe and quiet I'm ready to go back
I like everything
1.0
Nothing this is a fake Marriott!
I booked this hotel thinking it was Marriott, this is not a Marriott nowhere on the property says it’s a Marriott not Google maps, not anywhere in hotel, it took me more than 1 hour to get checked in “because they couldn’t find reservation” the hotel looks like it had a beating and was forgotten.
Check the hotel view and decide.
I am gold member plus and they didn’t even know want it was I was shocked.
Looking to get a refund for misleading advertisement
6.0
clean
hear everything from the other rooms
8.0
The location was great for commuting from relatives home to city activities.
Breakfast needs to change up it's the same everyday with no pancakes or waffles.
1.0
The Service they don't have my room available when I arrive they give me one bad¹ room
No light on the enter
No A/C
Don't work the extractor on the bedroom
They said don't have my reservation Booking don't send my reservation to them they said I have to contact Booking.com because is the Booking.com the problem and they give me that ugly room 11:00 pm if I don't accept that room they don't have another option and I have to looking another option on difert hotel that is crazy
1.0
Staff was not friendly or accommodating
1.0
The breakfast was good and the security guy was very helpful and attentive with customers. He clean the tables and accommodate the customers as they were coming in to look for open tables.
Check in was the worst experience. The receptionist Karen Morales claimed that I did not have any reservation with them even though I showed them my reservation number and all the necessary information to check in. She did not help us and her only solution was to tell me that that they were no rooms and sorry for the inconvenience. I was very upset and disappointed so I had to call booking.com to make sure the reservation was still good, they did confirm. Edel, the representative was very helpful and understanding. He tried many times to call and email the hotel directly while he was helping me on the line. Nobody picked up the call, I even told the manager that somebody from booking.com was trying to contact them and the only thing she said “ Oh that’s weird we haven’t received any calls. Finally, Gloria Sanchez heard. the situation and try to help us. She worked with us along with the manager, (I think her name is María Luisa) which in my opinion Gloria act more like a manager because she took the initiative and apologize right away. it took a while but finally she was able to accommodate and apologized for the whole situation.
3.0
Location only
Cleanliness was very poorly done. way too noisy, rooms are not sound proof. Could hear all my neighbors all around past midnight and too early in the morning. Way too dark in general.
8.0
Good location, confortable bed, but not 100% clean. Breakfast was ok, good options for quick breakfast. The staff are very courteous and polite.
Had a little trouble with WiFi, constant disconnections and frequently loses speed. Door handle was not working properly and had trouble to get into the room.
8.0
Cleanliness and friendly staff
Bathroom products not replaced without asking, even though they were out
9.0
Clean, neat, breakfast.
Price.
9.0
convenient location
had a weird smell, a small room
FAQs
How much does this hotel cost compared to others in Tijuana?
The average price for a rental in Tijuana is $85 per night. This rental is $28 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at City Express by Marriott Tijuana Insurgentes. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is City Express by Marriott Tijuana Insurgentes pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at City Express by Marriott Tijuana Insurgentes?
We found 7 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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