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Location
Reviews
6 / 10
Liked the location but boiling showers disappointed
Location perfect for shopping and train
Showers burnt us . We asked for someone to sort for us. Nothing happened. Spoilt the trip. We could not regulate the hot tap. Felt it was a plumbing problem. Also some broken things like the toilet roll holder shorn off the wall. Leaking iron. Kitchen sink plug not working and bathroom sink plugs broken. Little and easy to fix. Both electric power points above kitchen bench didn’t work
3 / 10
Unfortunately coloured our stay in Madrid...
The apartment was centrally located with good access to Sol Metro and a variety of shopping experiences. The access to the building and apartment was via an app on your phone and this worked well for us. The apartments can be accessed via stairs or a tiny lift (enough room for one person plus suitcase). That's where the positive comments end I'm afraid. Calle de Arenal is an extremely busy shopping street and quite different in feel to the property we had initially booked. The bits we didn't like take up quite a chunk of the next section of the review but need explanation: We booked and paid for seven nights in March of this year (the seven day stay the host's stipulation) in Calle Del Carmen Madrid. We were looking forward to our visit in October and were surprised when we received notification in July that the apartment was no longer available "due to renovation". We were offered an apartment of a similar "typology" at Calle de Arenal and accepted the change as by then apartments in our price range were no longer available from other hosts in that area. We had a couple of lengthy calls with the staff citing the inconvenience and requesting an upgrade of some sort to compensate us but the details were quite sketchy and vague.
We arrived an hour later than the time stipulated for check in but the room was still in the same condition the previous occupants had left it, we were permitted to leave our luggage in the room and to come back when it had been cleaned and beds made etc. The foyer of the building was dingy and neglected, the stairwell shabby and needing TLC. The automatic lights were not synced to illuminate the stairs adequately. The apartment was equally shabby and in need of renovation. The kitchenette was small (as expected) but lacking in any quality/quantity of conveniences. An old two zone induction hob, a non-operative ancient microwave, a kitchen sink missing its plug, no toaster, one saucepan minus lid, no kitchen knife, a couple of utensils and exactly two spoons, knives, forks and teaspoons (all mismatched). Two mismatched tumblers and two elderly plates one of which was cracked the sum total. No wineglasses and the pod coffee maker had two "complimentary" pods which we later found were bespoke and could only be bought online! No tea bags or sugar, very unwelcoming.
Esther at the other host's site was very apologetic and managed to secure us extra pods, new plates, two wineglasses, a kitchen knife and a day or two later a new microwave. She did her best during our stay but it was obvious that management weren't interested in offering us the standard of accommodation we expected (and were promised). We had anticipated cooking produce from Madrid's markets on at least a couple of nights but were extremely limited by the facilities and gave up. The TV was another bugbear, ancient and the only content FTA in Spanish (subtitles unavailable). Daily requests to staff to provide the PIN required for the menu came to nothing, the option to use Satellite or Cable ( as suggested by staff) impossible as it only had an antenna connection, it was never resolved and would have been a nice way to unwind at night. A really disappointing experience as a whole...
They use an app for check-in and to open the door, which is very convenient.
The location is excellent—just a few minutes' walk from Sol Metro station.
Despite being so central, it's surprisingly quiet inside and you don’t hear any noise from the busy street outside. 😊
Communication with the host could have been better. I arrived around 11 p.m., but the instructions weren’t clear about which apartment was mine—there are five in the building. I ended up having to try each door to figure it out, which was a bit frustrating.
The listing does clearly mention that there’s no elevator, so keep that in mind. There are quite a few stairs to climb, and carrying luggage to the top can be challenging.
6 / 10Average·Jul 2026
Location perfect for shopping and train
Showers burnt us . We asked for someone to sort for us. Nothing happened. Spoilt the trip. We could not regulate the hot tap. Felt it was a plumbing problem. Also some broken things like the toilet roll holder shorn off the wall. Leaking iron. Kitchen sink plug not working and bathroom sink plugs broken. Little and easy to fix. Both electric power points above kitchen bench didn’t work
Set 3 minutes’ walk from Madrid's Puerta del Sol Metro Station, Apartamentos Nickel offers soundproofed apartments and studios with free Wi-Fi and air conditioning. Some have a balcony with city views.
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Apartamentos Nickel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Apartamentos Nickel pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Apartamentos Nickel?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Set 3 minutes’ walk from Madrid's Puerta del Sol Metro Station, Apartamentos Nickel offers soundproofed apartments and studios with free Wi-Fi and air conditioning. Some have a balcony with city views.
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Fire extinguisher
Cleaning products
Map of Centro
Ratings and reviews
7.9 / 10
Good(174 Ratings)
100% verified reviews
7 / 10Good·Aug 2025
Great location in the center of Madrid.
The bathroom was full of
Mold.
7 / 10Good·Jun 2025
Close to shopping, restaurants
Old but clean
Needs some work on bathrooms
7 / 10Good·May 2025
They use an app for check-in and to open the door, which is very convenient.
The location is excellent—just a few minutes' walk from Sol Metro station.
Despite being so central, it's surprisingly quiet inside and you don’t hear any noise from the busy street outside. 😊
Communication with the host could have been better. I arrived around 11 p.m., but the instructions weren’t clear about which apartment was mine—there are five in the building. I ended up having to try each door to figure it out, which was a bit frustrating.
The listing does clearly mention that there’s no elevator, so keep that in mind. There are quite a few stairs to climb, and carrying luggage to the top can be challenging.
6 / 10Average·Jul 2026
Location perfect for shopping and train
Showers burnt us . We asked for someone to sort for us. Nothing happened. Spoilt the trip. We could not regulate the hot tap. Felt it was a plumbing problem. Also some broken things like the toilet roll holder shorn off the wall. Leaking iron. Kitchen sink plug not working and bathroom sink plugs broken. Little and easy to fix. Both electric power points above kitchen bench didn’t work
$$$$
7.9Good
(174 Ratings)
"Great stay and amazing staff. Very helpful and always smiling! Love the stay with the family"
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Centro
About this apartment rental
Set 3 minutes’ walk from Madrid's Puerta del Sol Metro Station, Apartamentos Nickel offers soundproofed apartments and studios with free Wi-Fi and air conditioning. Some have a balcony with city views.
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Apartamentos Nickel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Apartamentos Nickel pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Apartamentos Nickel?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
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