Allure Hotel & Apartments
About this apartment hotel
Located in Townsville, this lovely apartment hotel for $93 per night is a great choice for your next vacation. Boasting an outdoor swimming pool, a fitness centre and free WiFi, Allure Hotel & Apartments is situated off Palmer Street dining precinct. It has beautiful views of Magnetic Island and The Townsville Marina.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Dishwasher
TV
Wheelchair accessible
Beachfront / Waterfront
Gym / Fitness Center
Garden
Family friendly
Map of Townsville
Reviews
4.1/5.0
Excellent(1,942 Reviews)
100% verified reviews
1.0
Location,
AC did not work correctly, was faulty and was noisy. Staff could not help me in any way, said they were full............I doubt that as no one else around, hardly had any sleep :(
10.0
Great rooms and good views.
Gym was lacking.
8.0
Room was good size and clean
Soap in bathroom was missing . only had bathwash
8.0
Everything was comfy and location was good.
Did not like constant emails re check in and unnecessary phone call.
9.0
great large sized rooms
the beds were not comfortable at all!
8.0
It was neat quiet and clean and quite a good size.
10.0
Everything
WiFi not 100%
9.0
The balcony
10.0
Excellent location
The air con in the rooms were leaking, raised this issue with reception but nothing was done. During the night one the air con our bedroom broke wide open, dust and such visible also proving that it’s been a while since maintenance was done on them.
9.0
everything was cleaned, apartment confortable and nice, kitchen well equipped
we booked an apartment for 5 people but there was only 2 double beds (not sure if it was rather a mistake from booking). One bedroom did not have a window
7.0
very spacious
the air conditioners were leaking and we were woken up by the light coming into our room
9.0
the self contained apartment had everything we needed and was very spacious and the beds were comfortable
we didn’t know we had to prebook the underground parking and had to park out on the street as the parking at the first level was full
8.0
Good location short walk to restaurants, always clean and comfortable
In a studio room- the expectation to clean up crockery used. There is no hygienic way to do this. There is no kitchen sink, only the bathroom vanity. This is an inappropriate location to clean items used for eating. These items need a thorough clean in a suitable location, that is not one where hands are washed after the toilet and people spit when brushing their teeth!!! Specially coming out of a pandemic. Not suitable expectation
5.0
Comfortable bed.
After hours check in was difficult. My flight was delayed and I arrived at the property an hour later than expected. Spent quite a while trying to call the after hours phone number. The email that was to be sent with after hours key instruction did not arrive (suggest this should be sent via booking.com message instead). Ended up being on the wrong side of the building, finally got hold of someone and then the swipe card didn't work in the lift. Turns out there's 2 lifts but not clear instruction as to which lift to take. Resulted in a very very late night.
10.0
Location was in walking distance to places to eat. Was right on the harbour. Very clean and comfortable.
Everything was great
10.0
The location was perfect and the room was huge, very happy with the hotel overall. Parking was easy and everything went smoothly. I left some earrings in the room and they rang me straight away to return them to me.
5.0
Just a basic hotel room. Lots of road noise as we faced the street.
Not good that the booking.com confirmation quoted a 1.5% charge for booking/paying with a credit card ( how are you supposed to book WITHOUT a credit card?) when the business charged 2.5%!
They do have to take credit card details on booking, that’s for sure, BUT they must:
1) charge the appropriate fee as advised to the client by booking.com. and,
2) give the client the option of paying by EFTPOS on arrival and obviating credit card fees.
Lots of places do this - it is just a poor management decision to use the present methods.
There were some issues regarding late check in. Directions not received as stated in previous emails, and even after a follow up phone call. Finally resolved satisfactorily, but should have happened without phone call follow-up. Maybe a new staff member not properly trained?
This facility will function a lot better when the convenience store is active. It will be welcomed by short-term clients, but long-term/permanents will have to support it too, or it will fail.
10.0
Lovely views over the river, loved the boat traffic. The balcony was spacious and we utilised it more than anything. More than comfortable facilities, bathrooms etc. Toiletries were lovely.
Guests should be aware there is no 24 hour contact. We called the after hours number for a matter that was NOT life threatening, and the call was returned at least 12 hours later. Guests should be made aware to phone OOO should an emergency arise.
9.0
The room was clean, and fit our family needs.
The aircon vent machine on the balcony was very loud and made lots of squeeky noises. Just needs some maintenance
No foxtel which was unusual.
9.0
friendly staff. size of room
only a sheet on the bed. had to get thicker blanket from cupboard which smelt funny and made me sneeze. lift was also broken so had to take stairs to level 5. I know that can’t be helped though.
10.0
Great location, quiet, yet still within walking distance to city and many great places to eat on Palmer Street. Simple and clean, perfect for a quick business visit.
9.0
easy checkin and service
1.0
we arrived late and couldn’t get in 11 pm no where to go sleep on the streets crack heads every where
what do we do except jump in a cab and head to another hotel that picks up the phone in desperation
don’t know couldn’t get in
5.0
Bed great, room just ok location was good
Getting a knock on the door at 10am telling us it was 10am time to check out
FAQs
How much does this apartment hotel cost compared to others in Townsville?
The average price for a rental in Townsville is $93 per night. This rental is $0 less expensive than the average.
Is parking included with this apartment hotel?
Yes, parking is listed as an amenity at Allure Hotel & Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
Yes, a swimming pool is available for use at Allure Hotel & Apartments. Enjoy the water!
Is Allure Hotel & Apartments pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Allure Hotel & Apartments?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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