Massive value for money, budget hotel as you expect but staff attention to deal and what they have to offer against other guest places on the same road is a massive stand out. Good parking, bar attached with a good pool table. Also darts fans at night got 50% off drinks, we only had 2 drinks at this price but the gesture and thought to look after the customers goes a long way in ensuring guests return in the future

Nothing

When we checked out the manager was rude, we’re only given half the deposit back for one of the rooms and clearly took advantage of a group of young lads who were in a rush, a**e*ole!

Staff were fantastic, politeness goes a long way.

Location was relatively near the hustle and bustle however fights in the streets by nearby druggies who live in the flats, made me feel a little unsettled. Norma Jean room was decorated funky

Breakfast was average but a bit sparse (only one bacon, sausage, egg etc, no mushrooms or black pudding to be seen) was advertised as buffet style all you can eat but had to order and they'd bring it which makes people feel uncomfortable asking for more. Room was below standard. Upgraded to superior but couldn't swing a cat it was that small. Room was tired and needed a lot of tlc to bring up to standard. Mold on windows, wallpaper peeling off walls, 70's carpet, old bathroom suite and not much room to even get dried out of shower. Rooms are a trek to get to being up narrow and steep staircases making it very hard to manoeuvre when carrying luggage Staff were a bit cliquey just talking to guests that appear to be revisiting. As we were checking out, we saw more staff come on shift who were clearly more efficient, making us realise this hotel is very much geared up and mainly focused for the stag and hen parties. They don't seem bothered about the rest of us who just want a small mid week break there

value for money and location

Value for money basic and we had what we needed

Could do with bed side table lamps

GREAT RECEPTION, NICE CLEAN ROOM AND QUIET

The hotel was perfect what we needed, a base camp, it was 10 minutes walk to the promenade central pier ideal. The staff where very friendly and accommodating to our group of 11. Breakfast was nice and it was table service with free tea/coffee and juices. The bar is 24hr and the staff are more than happy to keep it open as long as you want. If ever visiting Blackpool again I would stay here again.

Location was great very clean

Nothing

friendly atmosphere and staff

dated room

Very central location, 10/15 minutes walk to the town centre and local amenities (shopping, restaurants, The Winter Gardens), staff were very friendly, comfortable bed, good value for money

Breakfast options were quite limited (only offered a cooked breakfast) however did offer vegetarian alternative.

Bar, restaurant staff especially jodie were lovely &helpful

Would if preferred to stay in the main hotel as rooms were bigger and looked better

All welcome food great staff fantastic

Location bar

amazing hotel ,amazing staff, value for money , amazing breakfast , lovely and clean hotel

24 hour bar may not of been the best idea but we all battled through and looked like zombies at breakfast time 🤣

unbelievable value, spotlessly clean, prefect for a group trip and a cracking breakfast in the price. I left my coat in room and only realised when we got home , so rang them and they posted it back to me can’t recommend this hotel highly enough

nothing it was great

Location was ideal. Staff very friendly. Hotel clean and welcoming. Room was very clean and comfortable. Bar reasonably priced drinks and relaxing surroundings. Breakfast room fabulous decoration and breakfast well priced. Staff super helpful. 24hr reception/bar very useful. Will definitely be back

Cold water tap didn't work. Didn't notice until morning so unfortunately didn't give the hotel chance to fix before we left. Had to pay £20 deposit at check in (cash only) wasn't aware of this and had no cash but receptionist let us check in and when we went out brought cash back. This was then returned at check out after room was checked. Therefore not a big deal just advance notice would of been nice.