Hilton Garden Inn Sunderland
About this hotel
Located in Sunderland, this charming hotel for $116 per night is a fantastic option for your next break. Located next to the Stadium of Light, the home of Sunderland Football Club, Hilton Garden Inn is situated 15 minutes' walk from Sunderland city centre and 5 minutes' drive from the sandy beaches of Roker and Seaburn.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Sunderland
Reviews
4.3/5.0
Excellent(2,411 Reviews)
100% verified reviews
8.0
Location
The room wasn’t serviced in the 3 nights.
8.0
Stayed before. As expected
Stayed befor. As expected
10.0
Staff Friendley
nothing
10.0
It was spot on the property
N/A
9.0
Breakfast
9.0
Lovely hotel , rooms , staff , breakfast all great
9.0
Perfect location (beside Stadium of Light, close to beach, close to Sunderland city center)
Close to public transport
Really kind and helpful staff
Restaurant with good selection and quality of food
Sunderland lost to Millvall 0:1, but this is not what the hotel could influence :)
5.0
The view was pretty rubbish we looked onto a roof , not a major issue but the receptionist did let us check in early so didn’t mind , it was also very quiet during the night
The room smelled musty , the windows don’t open and the pillows were awful far too soft so didn’t sleep great
10.0
Location
8.0
Location
Bed could be more comfortable
7.0
Close to city centre - easy parking.
Family room was big enough.
Lovely staff & a great choice for breakfast
I thought the food & bar prices were very expensive.
8.0
It was a lovely place, very comfortable and clean. Check in seamless. I liked that I could leave my car just outside due to my disability.
The check in and restaurant staff were lovely but bar staff a little distant and bordering on rude. I think it’s possible they knew I was an away football supporter just here for the match. I wonder if they might be a bit nicer if I had a Sunderland shirt on? Those supporters were, by my observation, treated a bit nicer!!
8.0
Easy to get to & staff always friendly
No restaurant open on the Sunday evening we arrived & whilst we could order food in the bar there aren’t enough tables to eat comfortably at.
Stale croissants at breakfast
Temperature control in bedrooms not easy to use or faulty
9.0
Pleasantly surprised. Modern fresh and clean
10.0
Everything
Nothing
4.0
The hotel was lovely, room was clean and facilities were good.
The room was very warm and needed ventilation. Obviously you couldn’t open the windows so we were uncomfortable as the air conditioning didn’t seem to work at all, it wouldn’t come on and we couldn’t get it to work. Woke in the morning after a very uncomfortable night feeling hot and sticky and the windows were dripping in condensation. Also mould on the ceiling in our room.
10.0
Everything was fine.
Nothing
9.0
Very friendly and helpful staff. A lovely choice of breakfast and the staff in the restaurant were very efficient and helpful.
The hotel was spacious and clean and we had a smooth check in and check out.
The bed was a bit uncomfortable compared to a previous hotel in the same chain.
Not enough disabled parking spaces by the hotel.
4.0
1-The pillows are very uncomfortable .
2-We reserved king size bed and we ended in very small double bed.
3-No air extractor in the Bathroom.
As above.
10.0
Easy directions lovely staff and parking place
Nothing all excellent
10.0
Location, night Porter was a great guy, had great emotional intelligence
10.0
The staff were very welcoming both when checking in and coming back early hours of the morning!
6.0
Location - size of room - cleanliness - breakfast on 2nd morning
Breakfast on first morning - overcooked / reheated even at 6am.
There was no fridge in the room - some lights didn’t work
I’d asked for the room to be remade as the 2nd guest was changing from being me and my bridesmaid to me and my husband on our wedding night, this did not happen and we were disappointed
10.0
Not easy to control heating. Was actually too warm to sleep but worked it out on the second day. Can’t open windows. Pillows too soft and no extra pillows in room
5.0
Proximity to work site
No atmosphere, cold
9.0
Friendly staff and comfortable room
Nosy air con unit
10.0
Everything
Nothing
8.0
Ontbijt vond ik het minste van ons verblijf
6.0
First of all I want to say that the staff at this hours were fabulous. Very friendly and more than happy to help you.
We had 3 rooms for 2 nights each so paid around £600 for the stay ….. not cheap. However the main issue was that there was a huge group of under 15 footballers there. Not a problem however it was impossible to grab a quick breakfast on both days as they were literally swarmed around the food area totally oblivious to other people waiting to get food. Once they had cleared off there was of course nothing left at the self service unless you waited for 10 minutes having already waited for 15 minutes to get there….. not very well organised
As a result the breakfast we paid extra for ended up being some fruit and a coffee.
My suggestion for such a large group is to allocate a meeting room to them. I’m annoyed with myself that I’ve ended up
Paying for breakfast for 4 of us on both days and basically had fruit…… not great
Finally what on earth are you thinking in relation to pricing in your “ shop” …..£4.50 for a deodorant that costs £1.50 in a shop and I kid you not £2.50 for the very tiny multi bag packet of haribos ….. come on Hilton this is absolute robbery and not acceptable.
5.0
Location good
The staff.
9.0
Breakfast was good could have been hotter . Staff excellent especially William on the bar a great lad who looked after us
Menu in the restaurant could have a wider range like 2 years ago when we first started coming to the hotel.
10.0
Perfect stay love it for Sunderland games
8.0
Room was very Adequate.
TV Could be better an Price
10.0
Very clean, very comfortable and staff were very welcoming.
10.0
Lovely
Everything
10.0
Staff were very friendly and accommodating , we arrived a few hours early and they allowed us to check in earlier .
I didn’t like the fact that the hot water doesn’t get hot in the bathrooms, didn’t like the fact that there was no heater in the bathroom and no heated towel rail, so after a lukewarm bath, I was freezing .
7.0
The rooms were spacious and the bed was comfy. Having a fridge in the room was a good addition also. Bar was well stocked and not too expensive.
Shower wasn't great and the shower tray kept backing up with water and I had to turn the shower off twice to allow the water to drain away before flooding the room. Found the receptionist to be a bit miserable and not very welcoming.
Was dissapointed that the security guard chapped our door before midnight to tell us to keep the bluse down as we had just returned from a concert so we're naturally a bit excited and just had some music on for 10 minutes before bed so that was not a great ending to a good night.
FAQs
How much does this hotel cost compared to others in Sunderland?
The average price for a rental in Sunderland is $84 per night. This rental is $32 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Sunderland. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton Garden Inn Sunderland pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Sunderland?
We found 12 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, smoking allowed, and parking.
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