Hotel in Merida
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Elegant Accommodations
Amenities
Business facilities
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Safe
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Merida
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Jun 2026
We loved our stay here, the room was gorgeous and they were super generous with the included mini bar and snacks. The breakfast was incredible and the location was just a few streets from the centre, as soon as you walk through the door you are in a complete oasis. It’s a perfect escape from the heat.
Nothing!
10 / 10Outstanding·Mar 2026
The hospitality and pool
Some of the decor was less chic than ideal
10 / 10Outstanding·Feb 2026
It was very peaceful. The staff was attentive. The rooms were cool (amazing A/C) and clean.
We happened to be right next to the service closet, which we could hear sometimes. The staff were very discreet and hardworking so I feel bad even saying anything - I think it was just luck of the draw where our room was located. One thing I would recommend is lowering the background music to a minimum in the morning hours. It's pretty low volume anyways but since the rooms have a lot of open air components the music bleeds into the room.
6 / 10Average·Mar 2025
Outdoor space, staff employees friendly
Mold on food (e.g. repetedly berries at breakfast), a/c unit not serviced in a long time (smell of mold once turned on), safe in room broken, dirty/stained towels, low water pressure (especially troublesome for long hair), generally good idea regarding design but clearly getting up in years, ubication (close to the city center but not in the city center as expected!) - all that for a quite high price comparinh to MX standards!
$$$$
Top rated by guests
8.8Excellent
(169 Ratings)
"We loved our stay here, the room was gorgeous and they were super generous with the included mini bar and snacks. The breakfast was incredible and the location was just a few streets from the centre, ..."
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