It's a good thing this was in Rome, ever beautiful and peaceful Rome!
The location is genuinely wonderful — close to the Vatican Museums and St. Peter's Basilica, and right next to metro and bus stops. In the middle of Prati in Vaticano.
Unfortunately, the apartment itself fell short in several ways this year.
The air conditioning was only semi-functional and barely cooled one of the two rooms, which was difficult given the heat. When we tried to open the sofa bed, we found the folded mattress quite dirty, so we chose not to use it — one of us ended up sleeping on the folded sofa instead, without any extra bedding provided. The bathroom had significant mold, and the bathroom door was broken, with a paper napkin used to cover the damaged section. There were also no curtains in the bedroom, so we had to keep the outer shutters closed at all times for privacy, which meant no natural light during the day.
Check-in was also stressful: after landing following a 10-hour flight, we had to reach out about 2 hours before check-in to get access instructions, and once we arrived, the intercom button didn't work as described. We tried calling the host on two different phone numbers with no answer, and ended up waiting about 15 minutes outside in 40°C heat before another guest happened to open the gate for us. The host did follow up afterward and sent several messages about turning off lights and AC before departure.
We also want to note that we stayed in the same building last year and had a better experience, which is part of why we chose this listing again. Overall, the price didn't quite match the value this time, and we'd recommend future guests confirm the current condition of the apartment before booking.
3 / 10
Not happy at all
Good Location
apartment was basic and fine but limited and delayed communication with host in the lead up to the visit , not responding to messages on booking.com and booking.com not replying either to a customer service issue. Unfortunately during the stay we were hassled alot by the host to not use the water or air conditioning due to a leak and then the shop owner downstairs was then trying to come to the apartment to check things. Unfortunately this affected our holiday. Being told not to use air conditioning is not acceptable in 32 degrees, no alternative fans were provided to deal with the heat.
7 / 10
Recommend for staying near vaticano
Short distance to Vaticano and just beside Metro station and walking street, very nice location to stay
A bit noisy since at ground floor. Some bistro outside closed at later timing
8 / 10
Overall, was a good place to stay in with a friendly host and great location.
Host is very nice and helpful.
Great location, next to metro station that takes you to all important stations.
There are resturants and mini markets next to the house.
I would advise getting more blocking window curtains that blocks the view as the house in a little bit above the street floor.
the extra covers can use some extra cleaning.
Short distance to Vaticano and just beside Metro station and walking street, very nice location to stay
A bit noisy since at ground floor. Some bistro outside closed at later timing
8 / 10Excellent·Mar 2025
L'hôte a été très réactive. Nous avons bien échangé en début et fin de séjour. L'appartement est idéalement situé pour visiter le Vatican a pied et littéralement au pied du métro pour aller dans le reste de Rome en quelques minutes.
5 / 10·May 2026
A notre arrivée tardive vers 22h30 et malgré ce qui était convenu, il n'y avait personne pour nous accueillir. Heureusement qu'une femme fumait une cigarette à l'entrée de l'immeuble pour que nous puissions accéder à l'intérieur et ainsi récupérer les clés placés dans une boîte à clés. La propreté et la vétusté du logement laisse à désirer: des moisissures sur les rideaux, des ustensiles de cuisine usagés qui ne donnent pas envie de cuisiner, une vaisselle qui n'était pas propre, aucun torchon pour faire la vaisselle, une douche bouchée dès le début, une cuvette de toilettes non fixée, une poignée de porte de salle de bain qui se décroche de l'intérieur, des couettes jaunies, des lits qui grincent, un ménage très superficiel. De plus, la ventilation est très bruyante tout comme la rue très passante (et en travaux actuellement) en raison du manque d'isolation des fenêtres. Au préalable, le paiement du logement a été très compliqué car notre hôte a exigé de débiter l'intégralité du montant de réservation malgré ses engagements de 50% du montant sur Booking pour des raisons de facturation. Les conditions ne correspondaient donc pas à l'annonce et la propriétaire s'est montrée inflexible malgré la médiation via booking.
"Perfect location next to the metro station and comfortable apartment. Claudia, the owner, was so helpful and wonderful all the time! We are very grateful."
Short distance to Vaticano and just beside Metro station and walking street, very nice location to stay
A bit noisy since at ground floor. Some bistro outside closed at later timing
8 / 10Excellent·Mar 2025
L'hôte a été très réactive. Nous avons bien échangé en début et fin de séjour. L'appartement est idéalement situé pour visiter le Vatican a pied et littéralement au pied du métro pour aller dans le reste de Rome en quelques minutes.
5 / 10·May 2026
A notre arrivée tardive vers 22h30 et malgré ce qui était convenu, il n'y avait personne pour nous accueillir. Heureusement qu'une femme fumait une cigarette à l'entrée de l'immeuble pour que nous puissions accéder à l'intérieur et ainsi récupérer les clés placés dans une boîte à clés. La propreté et la vétusté du logement laisse à désirer: des moisissures sur les rideaux, des ustensiles de cuisine usagés qui ne donnent pas envie de cuisiner, une vaisselle qui n'était pas propre, aucun torchon pour faire la vaisselle, une douche bouchée dès le début, une cuvette de toilettes non fixée, une poignée de porte de salle de bain qui se décroche de l'intérieur, des couettes jaunies, des lits qui grincent, un ménage très superficiel. De plus, la ventilation est très bruyante tout comme la rue très passante (et en travaux actuellement) en raison du manque d'isolation des fenêtres. Au préalable, le paiement du logement a été très compliqué car notre hôte a exigé de débiter l'intégralité du montant de réservation malgré ses engagements de 50% du montant sur Booking pour des raisons de facturation. Les conditions ne correspondaient donc pas à l'annonce et la propriétaire s'est montrée inflexible malgré la médiation via booking.
$$$$
6.1Average
(80 Ratings)
"Perfect location next to the metro station and comfortable apartment. Claudia, the owner, was so helpful and wonderful all the time! We are very grateful."
Free WiFi/internet · Air conditioning · Shared living spaces
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