Great location and the apartment was big and spacious

I liked everything - maybe a bit more toilet roll or kitchen roll supplied would be better

This is the second time staying here, love the location for easy access to all the sites including tram 28 and tram 15E stops. Surrounded by cafes and restaurants. It was self checkin so didn't meet any staff but very accessible via WhatsApp. Nothing was a problem. Apartment has everything you need.

Sofa-bed is fine, great size but could be more comfortable.

Nice location

Bathroom had a strong Sulphur smell. Door codes didnt work so we had to use a back up key Issue was resolved however more than a day later

Amazing location! Everything was walking distance. It was pretty big and clean.

I booked 2 bedroom apartment and they were supposed to have 2 beds each. Well, one of them only had one bed and when I reached out to host they said it's a pull out from under or something. We pulled it out and it was filthy but also, I didn't book for kids, we had 3 adults and 1 child. The room was SO tiny that there was no way 2 beds could be in there. In the main room instead of a full or queen bed it was 2 single beds put together but they wouldn't stay together. We had to keep our 6 year old in bed with us, since the other room only had 1 bed technically and the two beds kept opening up and she would fall in between. Communication with the host was terrible! They have some whatsapp AI automated thing that is supposed to help you and I'm still waiting for an answer (20 days later) about the beds and the parking. The other thing the conditioner was not working, the heat wouldn't turn on. I sent messages and booking messages etc. Finally I called a number and she told me to text her a picture and she sent me a generic how to use from google. I tried and didn't work. I texted her back saying "it's not working and I need someone to please come tomorrow as I understand it is late now. Never heard throughout our trip. It was pretty warm during our stay so we didn't care. Also, one of them just started working a couple of days later, randomly. The other thing, we had a 5 night reservation for 3 adults and 1 child. They left 3 towels for a whole week and that many people. I was going to ask someone, but then again, I hadn't even gotten an answer on the other things. So, to sum it up. it was a good apartment, good luck getting anything from the host if you need something. Out of our 20 days trip in Portugal, this was the one place that we really couldn't get anything from the host.