It was in a good location

It was very old fashioned and needed refurbished. Not the standard of hotel I would expect for a 5* hotel and the for the price. The staff were unhelpful when any questions were asked because we booked via booking.com. If they do not like bookings from booking.com they should not offer their rooms on this platform.

Well situated. Beautiful view and terrace. Very comfortable bed.

The bathroom needs some serious renewal. No shower, only a bath with no anti-slip protection. The spaces between the tiles in the bathroom need serious cleaning or even better rework.

location, upgrade

junior staff at check-in, slow.

the lake view of the second night that we stayed

The first night with no lake view.

location and it’s comfortable

old hotel and hold rooms

Super friendly staff, the room was a little bit small but still had all the comfort needed.

We were really looking forward to relax a little in the SPA but it was a little disappointing, the Swimming pool was small, just a few chaise longue were you could rest and a small jacuzzi, there were 10 people inside and looked already full. There's also a Sauna but that's separate for female and male.

perfect location, beautiful views.

it’s not that I didn’t like it but the hotel does look rather dated but in a way that’s part of it charm.

the pool and sauna

having to pay for parking on site

Excellently located.

Not a thing!

the view of the lake and location are the best part of this hotel. it could easily be a 10 but it’s been neglected. Stained carpet. Peeking wall paper. Just tired and out of date which is frustrating for the price.

time for remodel

room was small but nice.

i thought I would get a room with a lake view but didnt. I stayed at your hotel with my wife as a birthday treat for her birthday

I liked the location and the view a lot. Also the breakfast is very rich and appealing. The staff is hospitable and helpful.

I would prefer to have an iron in the room. The parking price is a bit unfair.

location

price of drinks and food

location what a view

bit tired needs some work

this is a 3 star hotel, from facilities to staff.

The views from the lobby are phenomenal and the breakfast was amazing

The bed is rock hard I hardly slept all night...

Everything

Nothing

The receptionist Gaetan was very friendly, helpful and made my stay!

Beautiful location, very kind and helpful staff, nice decorated room in color: I loved it. I was happy to not see the usual black and white decoration and the steriel "so called art." The suite I had was lovely, good energies too. The view is beautiful with the lake and the mountains. Everything is in walking distance. I was very happy that my wish for peace and quiet could come true as they moved me to a higher level. I thank this hotel. Top.

The location

Some facilities are a little dated. Prices of the restaurant are too high

magnificent views of the lake from the balcony.