The location is fabulous. The hotel is really charming, you can really appreciate the history that surrounds it. We where there for the Montreux festival, which meant music and people until late but the hotel was both close to the action and away from the noise at the same time. Highly recommend it.

The bathrooms were spotless but could really do with a facelift.

Hotel Eden Palace au Lac exceeded all expectations with its breathtaking lakefront views, impeccable service, and luxurious amenities. The serene and elegant ambiance made our stay truly unforgettable. Highly recommend for anyone seeking a tranquil and indulgent retreat.

One thing that I didn't like about the hotel was the limited variety in the breakfast menu. Although the quality of the food was excellent, having more options to choose from would have enhanced the overall dining experience

Location

Nothing

This hotel is a classic, and if you are looking for old world grandeur, this is the ploace. Perfect location, be sure to get a room with a view of the lake!

The breakfast was not really up to par... no fresh juice, coffee so-so-la-la - the small things that move a place from good to great

The older receptionist was unfriendly

Great location. Beautifully refurbished old hotel with a lot of charm.

It was hot an humid with no air conditioning. We did not have a room with a view.

Room was adequate, with beautiful views. Perfect location

No bath mat in the showers, and when we asked it was not available. Swimming pool not available, no option to make yourself a coffee or tea in the rooms. Staff no overly helpful

The hotel was a large, old world European Hotel, with great charm. It seems to have been refurbished recently. The grounds were beautiful, the location was amazing, right on the lake and central to the promenade, with all the restaurants. Easy walk to train and boat. Our room was quite large and spacious, and the bathroom had double sinks. It had a large public terrace facing the lake.

Sink design in bathroom didn't allow for resting soap, and no soap dish provided. Also, no A/C, and it was warm in room since it was 80°F. But they provided us with a fan, which helped.

Beautiful hotel, good location. We got upgraded to a junior suite and view was spectacular. Room is very nice and clean.

Staff was unhelpful. We asked for help to bring our luggage to the room. Even though they have a few staff and no customers, no one wants to help and we ended up bringing all our luggages to our room. Same thing with check-out. We don't find much value for it. Disappointed with the front desk and no conceige service at such an expensive and high end hotel. Restaurant opens late so we ended up going outside of hotel for dinner.

I have stayed at the hotel previously so I knew what to expect and I was not disappointed. I actually stayed for 5 nights and my son joined me for 3 of them. I had requested room 118 which I was given and, upon joining me , my son was given the room next door. The staff were efficient and friendly, and everything went extremely well as expected. I shall definitely be returning.

There was not anything that I disliked. I enjoyed my stay immensely.

location was excellent

Room515 had odd step and leisure area which was dangerous to bang your head

Very good location with Lake view room. Walking distance to every attraction place. Good breakfast provided. They have provided air cooling machines when I stay in late May near summer season when the weather start turn hot.

No.

The location was fantastic very central for everything

Nothing

Extremely beautiful building on Lakefront. Very large room - furnished in traditional style which we loved. Bed was comfortable. View from balcony absolutely stunning. It was a privilege to stay in this wonderful grand hotel.

Nothing whatsoever.

Location, old charm, some recent renovations, view over Lake Geneva

old charm

Old style grand hotel, beautiful location and views of the lake, very friendly and helpful reception staff.

Room amenities and quality of breakfast disappointing.

Excellent location, fabulous staff, grand old hotel

Breakfast could have been better for 22 CHF per person. It was just standard

The view... get the lake view room.... room size was great and staff were fantastic.

Nothing not to like

location and the staff who were very helpful and friendly (particularly in the restaurant!)

the entrance hall from the street was very slippery as it had been raining

Fantastic view from our balcony. Have stayed at this hotel previously on a number of occasions. The decor has been updated since our last visit pre-covid and public areas look calming and beautiful. It's a very quiet hotel and does not have the usual bustle in the hotel bar/restaurant but is a place for relaxation and sightseeing. Easy walk from railway station, lots of places to eat and drink close by and hotel is right on the Lake. Rooms are generously sized and very comfortable with a well equipped large bathroom.

Despite requesting early check in at the time of booking due to one of us being in poor health, our room wasn't ready when we arrived and we had to sit around for a few hours, which we haven't experienced here previously. Appreciate check in is 3.00 pm though and guests requests cant always be accommodated. Complimentary self service afternoon tea is no longer served in La Belle Epoque lounge, and we were only able to purchase hot drinks with no snacks from Chez Gaston/hotel bar during the day.