Staff was helpful

Room is not particularly clean and deffinitely cold with the radiators set on maximum. Furnishing and bathroom is oldschool

Location

the extra charges, 80€ for cleaning and 10€/day for parking. For the total cost is possible to find better places where to sleep.

The place is in the center of the city close to the lake and also to the cable cars and bus terminal. The staff was kind, polite and helpful. The city itself and the surrounding nature are stunning. The Zell am See card that is part of the price is very useful and gives you most cable car rides for free as well as the public transport and entrances to places such as the swimming pool, a few gorges and a boat trip.

I was quite disappointed that the place charged quite a bit more extra money upon the arrival than displayed at bookings (to be clear, there was a sum to be paid extra on spot, but they requested more than displayed). When I noticed and asked, the staff argued that there is a bug and it is not their fault. Even if that was true, they clearly knew and should have communicated this upfront. Also the parking fee of EUR 10 per day is rather steep. The room had windows on the main road going through the city which was quite noisy. The windows, when closed, made the noise disappear, so probably not an issue during the winter season. Last, the wireless was really poor and the signal only barely reached the kitchen, with constant interruptions, but would not work elsewhere in the apartment.

The apartment had everything I needed. A spacious kitchen, bathroom and a place to sleep. Wifi-connection worked well and the apartment is very centrally located.

The kitchen/living room could use a more comfortable seating area in case you are in for an evening and would like to watch some TV.