Quality Hotel Point Cook

Quality Hotel Point Cook Hotel in Melbourne

About this hotel

Located in Melbourne, this lovely hotel for $99 per night is a fantastic option for your next break. Boasting an indoor pool and a fitness centre, Quality Suites Seasons 5 is just 10 minutes’ drive from Werribee Open Range Zoo. All rooms have a private patio and free WiFi access.

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Melbourne

Nearby attractions

Royal Botanic Gardens Victoria - Melbourne Gardens

Healesville Sanctuary

45.60 miles

Quality Hotel Point Cook

3.5

Average(293 Reviews)

Hotel in Melbourne

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Kitchen / Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Pool

Air conditioner

Kitchen / Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Gym / Fitness Center

Garden

Family friendly

Map of Melbourne

Nearby attractions

Royal Botanic Gardens Victoria - Melbourne Gardens

Healesville Sanctuary

45.60 miles

Reviews

3.5/5.0

Average(293 Reviews)

100% verified reviews

3.0

Apr 2024

Uncaring night manager.

The pillow and bed were comfortable.

The noise and dust produced from the dirt bike on the next property paddocks. Called the night duty manager and he said that it is an ongoing issue and suggested me to call and make a complaint to the police because they are already tired of complaining to the police themselves. This kind of customer service (or lack there of) makes it a place that does not want a repeat business with their customers.

8.0

Mar 2024

Potential to be outstanding.

The place as a whole is lovely. We felt we had a quiet, private corner of the earth. The suite was a lovely size. Proximity to shops and things to do was great. For somewhat of a staycaytion, we felt away from it all. Lovely.

Some people truly understand customer service and some just dont quite have it. The spirit of this place is of the latter. The bloke answering the phone doesnt speak like someone from the service industy. The blind in our bathroom was destroyed and looked awful. the hot tap in the spa fell off. The shared back veranda had a very broken chair outside the place next to us. The flywire was filthy. The aircon had spackfill next to it but no paint job. The window opposite us (our sightline from the back veranda) was filthy. When we first walked in we flopped onto the bed and nearl choked on the dust we blew into the air. Now heres the humdinger... There had clearly be a wedding or celebration the day before at the lakeside rotunda. The confetti in the grass was no issue but if you go in the rotunda and look up, there was a mummified bird right in the middle. Did someone get married under that? This place has the potential to really knock the socks off its guests for all the right reasons. I feel the attention to detail is all that is missing. And it all started with the way the blokey guy on the phone came across. He sounded like the place looked. Like something about customer service is not quite understood. That being said, i have recommended the place to friends, family and work collegues. I told them about the rotunda. I will stay here again should the opportunity present.

8.0

Aug 2023

Privacy, roomy, grand

The rooms were separate villas and good car parking out front of room.

Not long enough time there wanted to book again 2 weeks later but all booked out for a wedding Would be nice to have more food items in room, mini bar, biscuits & hot chocolate.

5.0

Aug 2023

It was okay but not for us.

Unfortunately the only thing we liked was the jetted tub and the fact that we were in a private apartment with no one next door. The location was okay close too many sight seeing areas. That’s about it.

The room was a bit dirty eg, wardrobe mirror had big grease streak on it (very obvious), carpet in lounge room was not clean had lots of stains, the surfaces of certain tables including side tables were greasy had many hand prints, the couch was dirty needed a good disinfectant and clean and some of the pillows were so used the stuffing felt grainy. Made the stay a bit uncomfortable for the price we paid. Which was a lot. Plus we didn’t like how we randomly had to pay $300 bond fee when we got there! Way too expensive for what we got in return. There are much more affordable cleaner places to stay in the area.

4.0

Aug 2023

For the price they charge and then ask for a $300-i was expecting something much better

Location was good- close to everything. Staff were friendly, it was affordable

Ants in the bed, pubic hair in shower and bath, bodily fluids stains on every piece of furniture, couch was very uncomfortable, just overall not very clean

6.0

Jul 2023

Room was fine house keeping missed one day

Restaurant was not open at all as the broucher claimed

No restaurant for breakfast

3.0

Jul 2023

Disappointed, quality seasons' quality is questionable. Shame lovely venue but lacking the finesse.

Layout of the flat, queen bed, spa bath and bathroom size, plenty of storage, TV options

General cleanliness of the flat, the smell when walking into the flat (each time) was odd and not welcoming, the front room carpet had marks on it, so did the sofa bed couch. The bathroom toilet seat, had marks, toilet brush holder had brown liquid, kitchen fridge was a little dirty, coffee and tea supplies were very minimal e.g. despite having booked for two adults there was 1 hot chocolate pack, coffee and tea sachets again were so limited there was only one brand for both, a range of selection would have been good, microwave was a little dirty. On booking.com it stated breakfast was available at $15, lunch and dinner at $40. This was disputed by the staff on arrival, stating that it was incorrect there was never a lunch option but breakfast and dinner we had to choose off the menus. Breakfast could only be provided on pre-order. Tried to order sat morning, at first order was taken by reception staff only to receive a call 20mins later that there was no chef to make it. I stayed with a friend and hence couldn't share the bed that's why we opted for a sofa bed furnished flat, unfortunately there was no free spare or extra bedding to make up the sofa bed. Bedding for the sofa bed cost $35. It appears that they make the assumption that people will share the bed just because it's a couple, so again they provide just the minimal supplies. Oh yes, I checked in on Friday and was told that my $300.01 bond would be returned about 2 days after checking out. It's the 5th day exactly a week after the stay and nothing has been returned to my account, there were damages when we checked out. So not sure why there is a delay...

6.0

Jun 2023

needed a break due to stress, food was good , not having everything available kind of puts a damper on expectations

spa

portable heater didn’t work, chef had to drive in to cook breakfast as not onsite, no coffee as machine not working apparently

6.0

May 2023

Suited our needs

Spacious and clean room.

Check in was a disaster and I ended up being charged 3 times and it took too long to get a refund. The outside light can't be turned off and it shines through the glass door so take an eye mask.

8.0

Mar 2023

Quite comfortable and privacy

6.0

Mar 2023

Dinner and location were excellent

Having to pay a $300 bond that I didn't have to spare and still hasn't been returned to my card!

9.0

Mar 2023

Very enjoyable and would come back and let family and friends know.

The location and the staff

Toilet roll holder placement should be repositioned.

7.0

Feb 2023

we stay here a lot, would appreciate a bit more next time.

the location

it’s too expensive for what you get. great size and all. but not enough toilet paper, towels, complimentary’s but it is a good unit.

8.0

Feb 2023

Very good

clean and comfortable

10.0

Feb 2023

Easy

Very clean

Nothing

5.0

Jan 2023

a bit disappointing….

the space

the cleaning, the state of the furniture, blinds, carpets… the worst was the spa which I was so excited about until it went to disgusting

1.0

Jan 2023

Don’t waste your money.

nothing

The facility was filthy, gym was dirty and never open at the schedule times, none of the equipment was services, rower out of batteries and the treadmill wasn’t working. was kept up due to motorbikes next door riding around until 10pm at night, the room was never cleared, when asked if our bed could be made up and new towels on day 4 of our stay, this was done but the bins never emptied which resulted in a huge amount of rubbish built up. I’d never recommended this place at all, the location is awful, the restaurant is rarely open and when it’s open the staff never answer calls.

8.0

Dec 2022

second stay equally as pleasant as our first. rooms of high standard

apartments are away from business area. quiet location large room. restaurant is very good

3.0

Dec 2022

not recommand

Nope

i book this hotel because the resturtant can provide both breadfast and dinner. it didn't mention the resturtant closed during the visit and on their offical website. Also,the reception didn't mention when i check in, until i would like to book for the breadfast, the reception told me the resturtant will not be operated during the holiday. Dirty floor (on both carpet and tiles,) lots of dirt can see on the carpet Wifi not working no house keeper provide. rubbish bin not clear. bed room light not working power socket not working

2.0

Dec 2022

Would not recommend and no plans to return.

Convenient location to planned activity.

Cabin door jammed. No instructions available on using facilities (TV, AC etc.) Staff were not helpful. Expected breakfast but was told not available.

FAQs

How much does this hotel cost compared to others in Melbourne?

The average price for a rental in Melbourne is $144 per night. This rental is $45 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Quality Hotel Point Cook. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Quality Hotel Point Cook. Enjoy the water!

Is Quality Hotel Point Cook pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Quality Hotel Point Cook?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.

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Quality Hotel Point Cook

About this hotel

Amenities

Map of Melbourne

Nearby attractions

Quality Hotel Point Cook

Hotel in Melbourne

Reasons to book

About this hotel

Amenities

Map of Melbourne

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Melbourne?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Quality Hotel Point Cook pet friendly?

What amenities are available at Quality Hotel Point Cook?

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