Hotel in Indonesia
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Centrally located, JW Marriott Hotel Medan offers accommodations with 55-inch LED TVs. It features an outdoor infinity pool, a 24-hour fitness center, a spa and 6 dining options. Shuttle from Center Point Mall is provided.
Amenities
Business facilities
Airport transportation available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Laundry services
Sauna
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Indonesia
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Sep 2026
Our second stay here, best hotel in Medan
10 / 10Outstanding·Sep 2026
Room cleanliness and well maintain. Room daily services was excellent.
10 / 10Outstanding·Sep 2026
A little luxury on the way home from trekking
Loved the saunas and jacuzzi
Room service was very good and reasonably priced
Have no complaints
6 / 10Average·Jan 2026
So what makes a luxury hotel? The people, the service, the ammenities and atmosphere. In 2 of these ways JW Marriott ticks the boxes. Their staff are genuinely warm and caring. They provide exceptional service. Beyond this and the actual reception area, things falls apart. Location is the key. Central to everything and smack next to the Merdeka square and the big shopping center Podomoro is directly opposite.
Building , rooms , facilities are tired, old and needs a serious makeover. Instead of plush, sink in cushions, you can feel the springs and threadbare material. No effort is made to cover repair work. White silicon sealant around the taps sticks out against yellow marble in the shower. Grouting is mouldy. Leaks water into the general bathroom area. The pool, sauna feels like a public swimming pool. There is no feel of exclusivity and luxury that I expect given I’m paying so much for a night! I wear my slippers everywhere for fear of catching a wart from the wet floors everywhere.
$$$$
Top rated by guests
8.9Excellent
(592 Ratings)
"Room cleanliness and well maintain. Room daily services was excellent."
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