Bed was clean and comfortable, but this is the only + I can mention regarding this hotel.

Dirty carpet in the room - The staff has not been using a vacuum cleaner for a very long time. Despite we booked a room with separated beds, we received a room with a double bed. The area the hotel is located in is horrible and unsecure. We parked our car in the hotel parking courtyard with fence and gate, but still the car was robbed during night, ended up with broken rear door window, and things were gone. The staff helped us to contact local carabinieri station, but shortly after they accused us that we arrived with the window already broken and we made the whole thing up. I strongly do Not recommend this place.

Nothing. Everything is bad at this place. Dirty rooms, overpriced and I don't know where are the 4 stars they say it is. You pay 100 € per night for what???

The WiFi and the beds were good.

Dear Sir/Madam, I booked a room for two guests (my cousin and her husband) for 4 nights (12-16 Oct.) at Cervara Park Hotel (Confirmation: 2107846544). The hotel's safe box was broken, and therefore they had hidden their money at the top of the closet. On 14th when they checked their money, 850 Euro plus 300 dollars was stolen. The strange thing is that the people at the reception were not cooperating at all. They said they could not contact the hotel manager because it was Saturday. They had a camera installed on top of the door's room, and it was easy to see who went inside that room during that time except for the guests. However, the people at the reception brought up some excuses that they could not figure out who went inside the room. They were not responsive and closed all the ways to contact the hotel manager. We tried several times via email and phone, but they always refused to respond. I called them personally several times, and they hung up the phone on me. Therefore, the guests reported the issue to the Police and documented everything. This is an unusual case; first, why the safe box is broken in a 4-star hotel? second, why can the guests not contact the manager? and why the reception desk refuses to help them out? Please let me know how I can follow up on this case. Best, Behnood

the staff is exceptional ❤️❤️❤️

The area where it is located

Nice community rooms.

Other long stay group guests disturbing holiday relaxing deep into the night 2 AM. This was a pure liability causing left accommodation 1 day earlier.

Fine hotel. Safe parking. Great service. Good price. This is a Hotel not a B&B, we never again go to b&b in Rome and Italy.

It is away from the center but it is safe and if you travel by car it is the right hotel for you if you want to see Rome.

Friendly and helpful people