Jiva Beach Resort - Ultra All Inclusive

Almost all the staff are what makes this hotel wonderful. The hotel relations are amazing always offering ways to make your stay better, changed and upgraded our room when we weren't happy. The front desk always helpful , the waiting staff so nice and friendly ( special shout out to Mustafa & Ozban for being awesome) The cleaning staff always sweet & smiling The one girl in the coffee cart though needs to learn to smile at guests and not look like she hates them..

The road noise from our room and extremely hard beds The non existent activities and entertainment for older kids ( this was extremely disappointing) The repetitive food and over cooked meat The breakfast was poor The coffee was awful I was so excited by the reviews from this hotel but honestly this is not a 5 star hotel , maybe 4 at best. The food yes has so much choice but lacks in quality and the entertainment also repetitive. The gym and Spa close at 7pm which I found shocking as generally after dinner you want to work out and have a spa , there isn't anything to do otherwise. We had 3 days of rain and water came into the walkways and it was just left and not mopped up , just left with soggy towels. Very hazardous I wanted to love this place , I really did I overall enjoyed stay but there were many disappointments & improvements needed.

Everything, it was a great stay

Nothing

Everything

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Swimup rooms

Smokers