beautiful big apartment! clean. many chairs. high ceiling. great location. high design.

had to go to the office to get/return the key. Walk up 2nd floor(3rd floor in US) wish to have a coffee table for the couch in the living room. difficult to unlock the front door, but we found the way to open.

Big living room. Great location. You can walk to any place - bus stations, museums and Coop in 5-10 mins. And the restaurant Paulaner Stuben across the street is nice.

Before arriving, I asked the host if they provide the free bus tickets (Bolzano Bozen Card) but no one ever answered. You can only get it when you reach the reception and then ask for it, which is available for one week. The bedroom is cold in winter, you have to sleep tight literally.

We found it difficult to find the reception desk but I believe they are in the process of putting a sign on the door.

Nothing

Cozy and very romantic, definitely recommend!!

excellent location, very clean,very modern,easy access to everywhere.

nothing

Location was perfect and the size of the apartment was comfortable and spacious for 3-4 people.

Everything was great!

The apartment was well appointed snd comfortable

The check in procedure is not easy. The pick up location is difficult to find as it is in a pedestrian only area and the car GPS tries to take you there. It would make things easier if you were directed to the hotel car park.

Everything: Location, Decorations, Cleaning

I liked everything

The flat is located within the old town next to the main attractions, restaurants and shops. The design and quality is like a 5 star hotel. The property is clean, quite (though centrally located), great air condition, great shower and comfy beds. The host was very patient and accommodating and made the uttermost effort to keep us informed and satisfied. This is really a great find to anyone who travels to Bolzano. Highly recommended

the property is listed with a private parking which is not the case. they do give you 50% reduction in parking fee in a parking lot 7 minutes walk from the property. other than this point this is really a perfect place to be.

Gorgeous apartment in the best location. Beds were very good!

The kitchen needed some things in order to be functional. Needs a microwave, sharp knives for cutting, and a toaster. Also there was no dishwasher detergent. But the place is incredible!! Highly recommend

Amazing beds, matrasses and bed lienen that give you excelent sleeping experience. Spectacular location just in the pedestrian area. Modern renovation and furniture.

We'd like to see a better equipped kitchen, some kitchen utensils were absent. The perfect location has a disadvantage though - it can be noisy at nights.

The apartment is really nice, spacious and comfy. Brand new. The personnel was kind and helpful.

Heating was not working. Stinky corridor of the house the apartment is in. No dustbins downstairs.

The apartment is really, really well located. You have also nice views from the living room. It's cozy and super roomy - 4 people can have a comfortable stay. Local recommendations were also a plus.

Check-in: the process is a little bit confusing and there's room from improvements. You have to park your car in a regular area, grab your bags, walk to the reception desk and show your IDs. Then someone will exchange your parking card for another one, which implies you having to go back to the parking to move your car to another floor. All this information was sent in Italian a couple of hours before the checking - which leads to my next comment. Communications: although I can perfectly understand the context, it can be tricky for you to communicate if you don't understand whether a little bit of Italian or German. The person that picks up the phone when you need to call them does not speak English, although there's a (really nice, btw) nice English-speaking lady at the reception desk that helps with the check-in. But she's not the one handling guest inquiries. Maintenance: we were four people and after the third of us had a shower, it was about to flood. We grabbed a plastic bag and removed the dirt that was blocking the drain Power: we ran out of power while cooking dinner on Christmas Eve. It was due to the power capacity of the apartment - at the time we had the stove and an electrical kettle turned on. I called the reception desk and had a hard time trying to explain (with my little knowledge in Italian) what was happening. Someone came in about 30min solved the problem was solved. We had to finish cooking dinner using just one burner. Appliances: there's a little kitchen in the apartment, but it misses some basic appliances, like a simple kitchen towel.

The apartment was wonderful. Beautiful decor. The location was right in the old town. Secure parking (additional cost). Big bathroom.

Check in was a bit tricky.