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About this hotel
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Contactless check-in/out
Cleaning products
Map of England
Available Rooms
Ratings and reviews
7.2 / 10
Good(374 Ratings)
100% verified reviews
9 / 10Outstanding·Oct 2026
Helpful
Quiet
10 / 10Outstanding·Sep 2026
Just what we asked for everything perfect
No bathmat but we never asked or I'm sure they would have found us one.
8 / 10Excellent·Sep 2026
Big room, nice garden, quiet. Nice bar area
Just bit tired could be really good
5 / 10·Nov 2026
The hotel its self has a lot of potential!
We have just returned from our stay and, unfortunately, I have to say how disappointed we were with the overall standard of this hotel.
As a Head Housekeeper in a holiday village myself, I know what standards of cleanliness and presentation should be expected in accommodation, and quite honestly, the standards here were shocking. The hotel was dirty throughout, and there really is no excuse for it.
I appreciate that the building is looking tired and run down, but that is no excuse for poor cleanliness. There is a big difference between a dated hotel and one that isn't being cleaned and maintained to an acceptable standard.
The bedroom alone had several issues. There was no mattress protector, and the mattress was absolutely filthy. There were no pillow protectors either, although I will say the bed linen itself was clean.
The bedroom window wouldn't shut, and one of the panes of glass had dropped, leaving a gap. The heating wasn't working, and although a plug-in heater had been provided, this is hardly an adequate solution.
The shower was also poorly maintained, with no seal along the bottom of the glass screen, meaning water ran straight underneath and all over the bathroom floor.
These are basic standards, not luxury expectations. Clean mattresses, protected pillows, functioning windows, heating and properly maintained bathrooms should be the bare minimum.
What makes it even more disappointing is that this hotel has the potential to be lovely. But it needs investment, proper maintenance and, most importantly, a much higher standard of housekeeping. Cleanliness should never be compromised simply because a hotel is looking tired.
I genuinely hope management take this feedback seriously because guests deserve better. Based on our experience, we wouldn't return in its current condition.
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