Resort in State of Quintana Roo
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Prime Beachfront Location
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Private beach access
Beach access
Garden
Laundry services
Sauna
Accessible Parking
Beach front
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Contactless check-in/out
Housekeeping available
Cleaning products
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Jul 2026
The rooms were large and the swim up bar was great. Staff was excellent.
The fact that they don't tell your that there's no beach to go to. The seaweed is so bad it covers the whole beach. Very disappointing. I know why they don't tell you ahead of time, but it's still wrong.
8 / 10Excellent·Jul 2026
The courtesy, the pool, poolside bar
Not all restaurants open daily
9 / 10Outstanding·May 2026
Everything was great was a lovely place with great staff we really enjoyed our stay Sergio & the young lady (can’t remember her name though sorry)at guest services were really helpful my little boy absolutely loved Sergio & Erica at the lobby bar was amazing
Our only gripe with the holiday would of been the buffet restaurant being closed for some of the evenings but there was enough other restaurants that it wasn’t to much of a problem
6 / 10Average·Mar 2026
Updgraded to Privelage. Adult pool was good,but had to get there early to get loungers(reserved early,then no one there for a long time). This likely has alot to do with the sargasm on the beach. My room was a good size,but had a musty smell throuout my stay. Our butler,Carlos,was very good. He did book us into a la carte restaurants each night.
Entertainment was pretty good.
I was not overly enthusiastic about the food. They tend to oversauce dishes,which I feel hides the flavours of the dish. the best dinner I had was at the Privelage Lounge(great filet..medium rare). I felt we were rushed out of the Steak Restaurant. The waiters only came around once with the meats--I wanted more steak,they never came back. And,the waiter took my plate and cutlery without asking if I was done...I felt like they just wanted us to leave.
I attended an info session on the 'club membership'..Nice at first,but after insisting several times I was not interested in the deal,their attitude shfted.. They did not want to hear NO...
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Top rated by guests
8.2Excellent
(418 Ratings)
"A great sized complex, in a quiet location that offers everything for a comfortable and relaxed stay. Good variety if retaurants, good range and quality of food and plenty of activities for a family ..."
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