Resort in State of Quintana Roo
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this resort
Prime Beachfront Location
Amenities
Business facilities
Airport transportation available
Shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Private beach access
Beach access
Shared living spaces
Garden
Laundry services
Sauna
Accessible Parking
Beach front
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Aug 2026
Nice location from the airport, Very clean and attentive staff ! Best service at the Buffet from Alberto.
Preferred club pool workers and Bartender and servers awesome from Felix, Rosendo, and Andy.. Highly recommended.. thanks for a memorable vacation.
Nothing
8 / 10Excellent·Aug 2026
We generally liked the hotel, rooms were recently updated and it shows, the bed was super comfortable and clean. Service was generally great although sometimes felt rushed, but overall great! Food was great at all restaurants, maybe a kids menu would work as it is a Family Resort full of families with kids.
Bathrooms a bit dated and shower heads old and with uneven flow, service could feel rushed or lazy right before shift changes, avoiding some service if last minute. There is a time gap where everything was closed from 5 to 6pm and we couldnt get proper food. Lack of bathrooms in the pool area, leading to people not really getting out to go to the bathroom.
10 / 10Outstanding·Jul 2026
We really enjoyed the spa. The staff was super friendly. The restaurants were good. Rooms were nice.
I wouldn’t say I didn’t like it. But I wish they had explained the preferred benefits at checking in.
6 / 10Average·Jun 2026
Swim out was nice,
The noise from the people above was terrible, screaming kids, loud adults and water being splashed down over to our balcony. There was also glass they broke and pushed down to our balcony. We complained and the only option was to upgrade the room, which we did to the villa. That was exceptional but it was an additional $250 per day.
Food was ok but nothing to rave about.
$$$$
Top rated by guests
8.5Excellent
(675 Ratings)
"Nice location from the airport, Very clean and attentive staff ! Best service at the Buffet from Alberto.
Preferred club pool workers and Bartender and servers awesome from Felix, Rosendo, and Andy.. ..."
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