Banyan Tree Mayakoba

Banyan Tree Mayakoba Resort in Playa del Carmen

About this resort

Located in Playa del Carmen, this charming resort for $347 per night is a great choice for your next break. Located 10 km from downtown Playa del Carmen, this 5-star resort features luxurious villas, each with a private pool and landscaped garden. It offers 11 specialty restaurants serving international cuisine and 3 bars.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Garden

Family friendly

Map of Playa del Carmen

Nearby attractions

Banyan Tree Mayakoba

4.6

Outstanding(179 Reviews)

Resort in Playa del Carmen

5-Star Resort

Reasons to book

People love it hereGuests give this property a top rating

Great for pets

Includes essentialsGarden, Pool, Pets allowed and more

$$$$

About this resort

Amenities

Pool

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Wheelchair accessible

Beachfront / Waterfront

Gym / Fitness Center

Garden

Family friendly

Map of Playa del Carmen

Nearby attractions

Reviews

4.6/5.0

Outstanding(179 Reviews)

100% verified reviews

10.0

Dec 2023

Comfortable and spacious suite, excellent services and restaurants, beautiful resort

We stayed in an oceanfront suite which was very spacious. There was a private pool, and the open bathroom was spacious. The shower was equipped with steam options, making daily shower quite enjoyable. The staff was very friendly and helpful. The restaurant choices (Italian, Thai, seafood, steak) were excellent. The property was huge, but we were able to get around with bikes that came with the room, and golf cart transportation service was always available. Overall, we really enjoyed our stay!

7.0

Oct 2023

Great location and staff. Poor food experience. Some villas are really dated.

Great location, beautiful well kept clean beach and lagoons. Grounds are large and incredible - lots of wildlife. Service / staff are excellent. Main hotel / lobby area and Sands restaurant / pool area are fantastic. Breakfast really good. Rooms are very spacious.

Food at main Thai restaurant was very average and flavorless. Had to rebook Tomahawk steak restaurant as Corporate guests given priority - when we finally ate there the steaks were returned 3 times until we eventually gave up, they were inedible... at $150 each. Mexican buffet, both ended up with three days of stomach issues after this. Some of the rooms are very dated. Stayed in 807, a bedroom villa on the beach - which needs to be completely refurbished. Pool and jacuzzi were barely functional, light fittings hanging out in jacuzzi, tiles missing, filter system only partially working. Showers and WC's are probably over 10 years old, fittings barely work, mosaic tiles missing. Pool staff did what they could to rectify, however, this property is past its best years.

10.0

Sep 2023

Possibly the best resort in North America, if not the world

Unparalleled staff, unbelievable location in a jungle/nature preserve. First class all the way.

Recommend checking prior to booking to see if any conventions are being hosted when visiting - loud, disrespectful convention attendees were a real problem.

9.0

Aug 2023

It was a good experience. Stay was extremely friendly, the food was very good.

The hidden gem is El Pueblito no one really talks about. The food at burger shop and el fondita was amazing. Pricing was reasonable. Food was delicious. I would recommend to family and friends.

The ceiling in the living room was constantly dropping/ leaking debri. It wasnt addressed at all. No one would clean the debri on the table. We had requested for a childrens bicycle and helmet on the first day of arrival on thursday but didnt get the bicycle until monday the day before our departure. We had called multiple times. We spoke to another family that landed on a date later than us and they received 2 bicycles for both their children. That was disappointing because my son wanted to ride a bicycle the every day....

9.0

Jul 2023

Great!

Beautiful resort, extremely customer centric and helpful staff

Wine list was quite average and very overpriced

10.0

Jul 2023

Wonderful

Service was impeccable. Staff was wonderful. Facilities and architecture was gorgeous. Food was great

I wish it was more kid-friendly. Kids club was quite small and i wish there was a bigger pool for the kids like a slide and splash pad.

6.0

Jun 2023

Pleasant

The property and the villas were lovely. The staff is outstanding. Breakfast selection is great.

Our pool was super fogy indicating it wasnt clean at all. when we told reception (twice) they said they would send maintenance but nothing happend - so we couldnt use the pool our entire stay. When we repeated the problem while settling the bill expecting compensation we were initially offered way too low compensation for the mishap and only after pushing they reacted correctly. In a hotel of this level we would have expected the pool cleaning to happen immediately, a new room and/or receiving compensation right away. Breakfast is crowded and loud - so we did not go after the first day.

10.0

Apr 2023

Awesome place.

Everything

9.0

Apr 2023

awesome stay, quite expensive but the quality of the service and restaurants is worth it

Quite & comfortable villa, easy to go around the hotel with the bikes at our disposal we’ve been impressed by all restaurants, can’t get any better food wise service is also very friendly and reactive

could use more seats next to the pool

10.0

Feb 2023

wonderful and romantic - attentive and friendly staff - beautiful views and many food options

secluded and quiet

10.0

Oct 2022

Just amazing on so many levels we can’t wait to return !

Amazing location and complex some of the best staff ever !

some of the older rooms are a little tired but still amazing - a revamp of the pools and tubs more like the newer beach rooms would help

10.0

Oct 2022

perfect - pleased I chose well

villa was perfect

beach/sea not great when compared to places like the Maldives

10.0

Oct 2022

Blissful stay in the Bliss Pool Villa!

The property is gorgeous. Everywhere I turned it was so beautiful. The staff were absolutely incredible and genuinely kind. I stayed in a Bliss Pool villa and I loved it!

I loved everything!!

9.0

Sep 2022

Superb

shared facilities

villa a bit old in need of refurbishing. small bathrooms

10.0

Sep 2022

amazing

everything

we loved this property

5.0

Aug 2022

Beautiful resort but service level they pretend is not achieved.

Beautiful resort but service level they pretend is not achieved. Took two days and five phonecalls to get a kids bike instead of adult which a zeven year old can't ride. At the fift time the answer was " we have to check if it's available" . Made reservation months ago. Ages of kids were known well in advance. And to get to restaurant you need a bike. It's a huge resort. Now i took my seven year old on the arm. First two days we had a wake up call at 7AM by the gardeners extensive use of a leaf blower. For hours and hours. Asked for taxi to xcaret they asked 140 usd. Normal price is around 50. Playa del Carmen 42 but normal 25. In there defends they show a price list. That list is BS. Room: we stayed in family villa at 1500 usd a day. Strange that's there is no toilet room at main level. Bathroom are very small considering the size of the villa. Toilet in master bathroom is really below five star standards. Coffee machine nespresso is nice, unfortunately they did not refill the milk in the refrigerator. We heard from other guest that there is a complimentary boat tour of 45 minutes. This was not told upon checkin. We stayed five night. On the third day I went to concierge to arrange a departure time. Fully booked for the next three days.... days after we saw several departures with only two guests in the boat. They have a culture show on select days. I checked on availability upon checkin. They promised to check on that. They forgot and day after it was sold out. All in all. They do it with a smile but you will always get a No. And than I would not complain about prices of 45 usd for a breakfast or 25 usd for a tiny kids pasta Will never go back

10.0

Jun 2022

fantastic and can’t wait to return

design, location, views, everything. even the weather was cooler by the beach here than other resorts

our room’s AC wasn’t cold enough in the evenings

FAQs

How much does this resort cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is $116 per night. This rental is $231 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Banyan Tree Mayakoba. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Banyan Tree Mayakoba. Enjoy the water!

Is Banyan Tree Mayakoba pet friendly?

Yes! This resort is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Banyan Tree Mayakoba?

We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.

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Banyan Tree Mayakoba

About this resort

Amenities

Map of Playa del Carmen

Nearby attractions

Banyan Tree Mayakoba

Resort in Playa del Carmen

Reasons to book

About this resort

Amenities

Map of Playa del Carmen

Nearby attractions

Reviews

FAQs

How much does this resort cost compared to others in Playa del Carmen?

Is parking included with this resort?

Is there a pool at this resort?

Is Banyan Tree Mayakoba pet friendly?

What amenities are available at Banyan Tree Mayakoba?

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