The Pines Hotel

Everything apart from a terrible evening meal

We had a meal on Sunday evening which was clearly kept warm or reheated from lunch time.The plates were cold the vegetables were a pile of mush and the Yorkshire pudding were rock hard.I had a fruit salad for dessert which was the fruit salad that I had avoided at breakfast as it looked past it's best.I mentioned that the meal was poor to the receptionist when we checked out and because I chose not to complain to the lovely waitresses she fobbed me off as if it was my fault

Lovely location, unfortunately we didn't see the sea from our room or the lounge due to the fog. Friendly staff.

Bijou bed and bathroom. Room was cold on arrival.

Location Room Staff

No privacy screen between balconies No proper restaurant

Public areas were good - nicely presented. View from rear hotel beautiful. Staff, on the whole, friendly and helpful.

Room! 2 single rooms booked - newly refurbished but .... awful! Teeny tiny and looking at car park through drab net curtains. One room had dressing table with stool that could not be pulled out as not enough space between it and bed Mirror light not working - needed as in dark room. Reported Friday 'no handyman until Monday' We left Sunday..... Would definitely avoid rooms 11 and 20 at all costs. Hotel acoustics poor - ground floor rooms noisy especially as cars parking immediately outside, loading/off loading luggage etc Steps to beach challenging - not for those not 100% mobility. Likewise walk into Swanage. Car parking limited.