Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Comfortable Accommodations
Amenities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Bar
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Kazakhstan
Available Rooms
Ratings and reviews
7.8 / 10
Good(1,153 Ratings)
100% verified reviews
10 / 10Outstanding·Oct 2026
Breakfast was fine and the receptionist Kseniya made my stay a very comfortable and happy one.
Thank you Kseniya.
10 / 10Outstanding·Oct 2026
Friendly staff, clean and comfy.
10 / 10Outstanding·Jul 2026
Large room, modern, clean, comfortable.
Nothing.
6 / 10Average·May 2026
The hotel looks nice and the room is very big. The bed is comfortable and the bathroom modern, with a hair dryer. There is also a little fridge. You are given water bottles and lots of nice smelling toiletries. Super cheap. One very kind receptionist.
In general the lack of cleaning. The shower had black mold in the corners. That kind of a thing can be removed with proper cleaning. My room was cleaned only upon my request, five days into my stay, and once more 5 days later. I asked for the sink and the shower to be cleaned every day, which was not done. During my stay more mold grew around the sink and it was not cleaned during the last cleaning. I also only got one roll of toilet paper on arrival, and had to go to the reception every time to get a new one. I would always get only one. The bed sheets smelt weird after a day, but I have accounted the same problem in several other places I stayed in the past, so I think the problem might just be smelly pillows, covers or the matresse. Upon my first entry in the room there was a strong smell of old dirty fabric. I thought it was the carpet, as they are impossible to clean enough, but keeping my window open helped a little bit. There was no heating in the room, but there was a little heating unit I used during two cold days. Not perfect, but it helped. In general, the hotel has a lot of petential but it lacks proper and regular cleaning. I suggest getting rid of the carpets. Out of three receptionists I met, only one spoke English. The one on arrival hardly said anything so I felt uneasy and unwelcome.
$$$$
7.8Good
(1,153 Ratings)
"Breakfast was fine and the receptionist Kseniya made my stay a very comfortable and happy one.
Thank you Kseniya."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Kazakhstan
Available Rooms
About this hotel
Comfortable Accommodations
Amenities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Bar
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at JELSOMINOHotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is JELSOMINOHotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JELSOMINOHotel?
We found 21 amenities for this rental. This includes airport transportation available, shuttle available, concierge services, free wifi/internet, and free parking.
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