Royal Palm Resort on the Beach

The view was beautiful, and the pool was amazing. The kids loved it.

The reception informed us about the delay in our room being ready at 2.30pm. This was fine, since I did previously advise that we were going to be late. But upon being told that the cleaners only need to vacuum and mop, the reception did not me to let me know the apartment was ready until over 45 minutes later, and the reception just said that they didn't call earlier because she was busy. This was incredibly frustrating due to a 7 hour drive with 3 children. Upon arriving at our apartment, I was disappointed to see the HUGE trundle bed, which was ridiculous in structure and size and required the moving of multiple pieces of furniture to fit even the mattress into one of the rooms. The hotel claims that it can sleep up to 6 people in this apartment, but there isn't room unless you take up the whole loungeroom. I found the bathrooms cleanliness to be very substandard, with caked on soap or something left on the plug in the ensuite. The shower floor was also grimy and grout needed work. The "hairdryer" that comes with the apartment is a terrible wall one that has no real power to dry and only has one setting "scorching earth". Pretty sure it is as old as the building is (1980s). The windows and fly screens are very outdated and some of the fly screens were ripped. All the windows and doors need updating and the sliding doors need a bolt at the top to secure with kids in the apartment. We also found several items left behind by the previous occupants and for 4 nights with 5 people, we were only provided with 2 small garbage bags. We had to take the bags out of the bathrooms to have enough to dispose of rubbish. We also had the extra bed, but weren't provided with another blanket for the 5th person.

The pool, view, beach. The unit was spacious enough and had everything we needed.

The unit carpet was quite dirty. Some of the dishes were not washed properly & oven plates etc dirty and foil just put over them. I think the cleanliness could have been better.

Close proximity to the beach, huge pool, great sized appartment for a family of 4. And 2 bathrooms one with a bath, is ideal with kids

Nothing.

The outdoor facilities were great. The room was very disappointing 1D sold for water views was bad, lounge was terrible and little in cupboards.

The unit location