We loved everything about our stay at Inkaterra. A special thanks to our wonderful tourguide Uriel who made the experience even more memorable.

Beautiful environs .

Less lighting .

I really enjoyed the friendliness of the staff and the variety of guided tours available. My guide, Benoit, was amazing and truly made my last day special—the perfect finishing touch to a wonderful experience. Other guides, were also very knowledgeable, helpful, and professional. The location was convenient, and the food was great as well. Overall, I had an excellent experience and would highly recommend it

One challenge was staying in the main house, as it could be quite noisy. You could hear a lot of everyday sounds, from dishes being cleaned to neighboring guests using the bathroom. I also wish there had been mosquito nets or mesh screens, as I got quite a few mosquito bites during my stay. Another downside for me was that refreshments were not included, aside from the basics. Other than these minor issues, everything else was great, and I had an enjoyable experience overall.

Breakfast in the 2nd floor. Helpful staff. Breakfast was delicious , even though there was no water in the cantina and food ran out and coffee cups are hidden underneath the bookshelves, but there is a bell to ring to ask for items and they did replenish upon request. But showers had plenty of HOT WATER and helpful hotel staff.

The rooms smelled VERY strongly of both sewage and cat urine ; not much you can do about the sewage smell and I suppose cat urine is better then having mice or rats… but I found the bad smell so powerful I had to sleep with the bathroom door open AND And the Balcony door open . Yes, the bathroom smelled better than the sleeping room. I didn’t use the pool on the basement level or jacuzzi in the room. So can’t comment on that. FYI our 3 rooms we rented for family were all On the 9th floor and elevator only goes to the 8th floor so you have to walk one flight up and down to the elevator . But asking hotel staff for help with your luggage on that last floor is so helpful. I do not think I would return because the overwhelming smell really did bother me if it were not for the entire family with us in 3 rooms, I would have changed hotels.