Ocean View Treasure Residence

Staff and hospitality

Breakfast, location

The place is quiet

The location of the hotel was bad

হোটেলের রুম ভালো, স্টাফ ভালো টাকার দিক থেকে অনেক ভালো মনে হইছে।

ইন্টারনেট ভালো না

The pool area, view from the rooftop terrace, it was close to everything, ladies at check in desk were lovely.

• Mattress too hard • Pillows too hard, asked for soft pillows & they were still too hard. Woke up with a very sore back every day & even my opioids couldn't help my pain. • No milk, only 2 coffee sachets & 2 sugar sachets, needed at least 12 coffee & 12 sugar sachets for the length of our stay. • Fridge was not plugged in, had to pull fridge out to plug in. • Ice tray not clean • Microwave placed up high, was very heavy, had to get it down to plug in on different shelf. • Nowhere in kitchen to plug kettle in, plugged kettle in at bedside table. • Kitchen cutlery unorganised, mismatched & dirty • Plates were dirty • No dishwashing liquid, dish cloth or tea towel to wash dishes • No microwave food cover or cling film to cover food when microwaving • There was a stove & oven to cook but no utensils, pans, oven trays or oil • Kitchen window did not lock so was a constant draught of air making blinds tap the wall. • Some ants in room • Only allowed 1 towel each, I needed an extra towel for my hair so had to get by with a hand towel • No shampoo, conditioner or lotion, only body wash. • Only 1 roll of toilet paper. Although it does get restocked every day, it's a very cheap, thin toilet paper. Easy to use more than 1 per day. • Lounge & lounge cushions are hard. • Welcome drink coupon is for "juice only". Juice is actually cordial to Aussies. • Carbonara I ordered for lunch is not carbonara, it is spaghetti version of Mac & cheese with bacon & disgusting. • Ordered pizza bread expecting a basic pizza with cheese or oil, garlic maybe, but it was a dry, crunchy, plain pizza base with herbs sprinkled on top. • Ordered a long Island iced tea & it was almost unbearable. Will not order anything else from the bar or restaurant. Everything was terrible & disgusting. We know now this is why we never saw anybody at the food & drink area in our whole 6 night stay.