Hotel in Playa del Carmen
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Comfortable Accommodations
Amenities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Smoking allowed
Safe
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Playa del Carmen
Nearby attractions
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Aug 2026
Very nice hotel, close to all the ferry terminal to Cozumel. Nice restaurants around and including free parking with security.
The air conditioning in the room was exceptionally noisy and we could not leave it on overnight, and it was very hot.
10 / 10Outstanding·Aug 2026
Pillows could be better
9 / 10Outstanding·Jul 2026
Great value hotel in a perfect location for 5th avenue and walking distance to the beach. Staff are super friendly and helpful, the pool area is excellent and really peaceful, and the food is excellent (breakfast is a highlight and the cerviche here was one of my best meals in Mexico!). Room was comfortable and spacious with a good shower.
The gym is quite tired and lacked adequate air conditioning which made it quite uncomfortable to work out in. There was air conditioning but it had a locked seal over the controls and was set at 28 degrees which is far too high. Sorting this out and making a few upgrades could make a big difference.
My city view room had a nice terrace, but it looked over a busy road so the trade-up probably isn't worth it given the extra noise and lack of view.
6 / 10Average·Sep 2026
I like that it had parking and a really nice pool.
The bed wasn’t super comfortable, and the pillows were super big.
$$$$
Top rated by guests
8.5Excellent
(683 Ratings)
"Pillows could be better"
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