Hotel in Playa del Carmen
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Featuring a serene tropical atmosphere, surrounded by waterfalls and lush gardens, this apartment-style resort is only minutes from beautiful beaches and exciting attractions and provides all the comforts of home.
Amenities
Airport transportation available
Shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Private beach access
Beach access
Garden
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Playa del Carmen
Nearby attractions
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Jul 2026
Our apartment was comfortable and had everything we needed for a great stay. While the room showed some signs of wear and tear, it was clean and well maintained. The location was excellent—we were within walking distance of many restaurants and shops. Although you could hear some noise from the nearby restaurants, it wasn't bothersome. The staff were friendly and welcoming, and we spent a lot of time enjoying the pool. We also appreciated the water dispensers, which made it easy to refill our bottles and stay hydrated. Overall, we would definitely stay here again.
The front desk is located at another hotel, about a one-minute walk away. We had to pick up our pool towels there.
9 / 10Outstanding·Jun 2026
Nice, peaceful property. Very close to all restaurants but the place is very quiet.
Everything is fine
10 / 10Outstanding·May 2026
Note* I upgraded to staying at the sister property El Taj which has been wonderful! My room is amazing and such a good value compared to the expensive all inclusive I stayed at for 3 days beforehand. The room is huge, the bed is one of the most comfortable beds I have ever slept in, And I love the blue tooth speaker and smart tvs I can sign into Netflix on. The kitchen and washer/dryer are so convenient. The pool is gorgeous and perfect for a relaxing night swim. Isidro was so friendly and set me up with everything I needed for a beach day at Mamitas beach and drove me there and picked me up when I was ready. I can’t say enough good things about this hotel and I will be back!!!!
The only downside is the sargasso on the beach which makes it smelly and unswimmable but is obviously not the fault of the hotel.
5 / 10·Apr 2026
Somewhat Convenient location (close to key attractions or transport)
Hot and cold water in the property
Staff could be more welcoming and attentive
Noise from street or neighboring rooms
Slow or inconsistent service at times
Limited amenities and kitchen supplies
Issues with cleanliness in certain areas
High prices for the value offered
$$$$
Top rated by guests
8.6Excellent
(331 Ratings)
"Note* I upgraded to staying at the sister property El Taj which has been wonderful! My room is amazing and such a good value compared to the expensive all inclusive I stayed at for 3 days beforehand. ..."
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