Hotel in Playa del Carmen
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this hotel
Set in tropical gardens next to Playa del Carmen Beach, these luxury suites offer access to an infinity pool, outdoor hot tub and spa. Guests enjoy free access to the beach club.
Amenities
Airport transportation available
Shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Spa
WiFi/Internet
Hot tub/Jacuzzi
Private beach access
Beach access
Garden
Laundry services
Beach front
Family friendly
Ironing facilities
Safe
Childcare services
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Playa del Carmen
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Nov 2026
Beautiful property, huge room with luxurious interior and one of the rare places in Mexico with strong shower pressure. Great balcony areas, gorgeous lush natural area with a great pool area, better than the ocean condos. Close to the main strip but still quiet, I think the apartment is sound proof too.
Beach is not amazing but to be honest every beach is Playa del Carmen is rubbish.
9 / 10Outstanding·Oct 2026
Great location, spacious apartment with beautiful views
Restaurant was always closed or empty when we tried to have dinner
10 / 10Outstanding·Sep 2026
Really liked the room and the second pool that was further from the beach
Jacuzzi wasn’t hot, and while it was beachfront the properties beach wasn’t swimmable. Still very nice stay overall.
5 / 10·Jul 2026
Housekeeping kept rooms very clean, property was nice- good location .
The bell staff took some of our property. We were first placed in a penthouse room and after we started unpacking they informed us that hot tub did not work- we rushed to repack items and I accidentally left a pair of semi expensive shoes and a power charger in first room. The elevators did not work and we were on the 3 floor with 3 large suitcases. When I noticed my shoes and charger were missing a few days later- I was told they were not there- no one else had occupied that room so one of the 2 bell staff that assisted us obliviously took them. I tipped super well so was a little disappointed. The elevators in both buildings
did not work consistently so take that into consideration before booking penthouse. Also ask if everything is working before taking room assignment.
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Top rated by guests
8.7Excellent
(1,009 Ratings)
"Beautiful property, huge room with luxurious interior and one of the rare places in Mexico with strong shower pressure. Great balcony areas, gorgeous lush natural area with a great pool area, better t..."
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