Symphony Suites Hotel

After a tiring journey from KL, a quick exit at Simpang Pulai toll from Plus Highway, a short drive, and you arrived at the hotel. I was on the way to the north. Hence, this hotel was a good transit stay. The room was quute spacious and clean plus new. Sufficient lighting and air-conditioning were easy to control. In fact, I could put it in 'Dry Mode' when I felt too cold. For room service, just scan a QR code, and all the menus were online, including ordering. Tge food arrived fairly quickly and the mee goreng was quite nice and for me considered quite cheap. I didn't take the breakfast, and their restaurant has 'Halal' certification. My room had a partial view of the limestone hill, including some of the caves with temples.

I managed to park my car at Level 2, a covered multi-storey car park. It seemed quite small maybe could accommodate 20 cars. Another covered car park was at Level 3 of the same size, but the ramp towards it was quite scary, tight at 90-degree turn. Otherwise, open car parks were available in front of the hotel and nearby shophouses, which might be chargeable by Majlis Bandaraya Ipoh.

The room is big and spacious.

The toilet wall got some moss need to do a deep clean.

The view of the hills, right in front of the hotel, was excellent. The famous Kannamah's Kitchen was within walking distance.

The GPS led me to the back of the hotel and that made it a little difficult for me to find my way there but once I got familiar with the roads, it was all OKAY. The lighting in the room was dim.

I really like the location as it is very convenient and surrounded by many nearby amenities such as Watsons, KFC, McDonald’s and other shops and restaurants. It is easy to get around and very convenient for guests.

I was disappointed with the breakfast menu, as the selection could be improved. In addition, I noticed that a few staff members were not professional in the way they communicated with customers. Their manner of speaking came across as inappropriate and lacking respect. I hope the management will look into both the breakfast offerings and the service standards, particularly in ensuring that staff communicate with customers in a courteous, professional and respectful manner.