Real de Chapala
About this hotel
Nestled in Ajijic, this attractive hotel for $72 per night is a fantastic choice for your next trip. This hotel is located on the shores of Lake Chapala in Ajijic and features 2 swimming pools, a soccer court and pickleball with extra charge facilities. Hotel Real de Chapala also has an on-site restaurant.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Garden
Map of Ajijic
Reviews
4.1/5.0
Excellent(964 Reviews)
100% verified reviews
9.0
location, views, and spacious.
Need to update their curtains, they are old and dirty. They also need umbrellas in the pool area, they had none.
4.0
old and unfriendly staff
7.0
location was just excellent
non working ac went to office to see if anything could be done about it ? was told that it was all same in all rooms
8.0
Location is great
We did not get breakfast. The buffet quality/taste is very poor. Because of that I found the price incredibly high for the food we got.
8.0
The location, view and gardens are great! We also enjoyed the two pools and the nice spacious rooms, as well as the breakfast buffet.
Overall it is a very nice hotel, and I would stay here again. However, they seemed to have been short-staffed on the day we checked in (Saturday) as many rooms were not available at check-in time (we did get compensated with late check-out), and the service was not great at dinner at the hotel restaurant (and there were not many tables to serve).
8.0
beautiful gardens and view, very spacious room
No air conditioning, definitely expected it for the price
9.0
the location, room was large and spacious. food was great and amenities also great!
no AC!!! made it very hard to sleep at night! staff was always moody and not very welcoming! I expected customer service to match the facilities image! both at reception, restaurant and bar the customer service can definitely use lots of improvement.
10.0
I loved the delicious food and the location and view of the lake. I also liked that there were multiple pools with different tempratures. The gardening was also exceptional.
my personal pool was a little dirty and covered in debris. The pool water also seemed to go down overnight. food was delicious but I'd like for breakfast to be included in the room's price. I almost did't book here simply for not including breakfast.
7.0
The restaurant food and staff were quite good. The view from our lakeside room was the best in Ajicjic. However, the distance to the central plaza was not conducive to walking and it was very difficult to find taxis or ubers.
Safe not working, ac not working , patio door not locking. No coffee maker, no mini fridge, and no ice machine. The front desk was unsmiling and it took them a few days to actually become helpful.
10.0
The entire staff was excellent. They cleaned our room daily, provided clean towels and were very friendly. The pool area was well maintained and was an excellent place to relax. The location was great, and was within easy walking distance to the plaza and lake shore. My wife and a guest ate breakfast a few times at the hotel and she said it was delicious with a great choice. It was very quiet and we slept well. My wife slept in but I got up early to go on hikes, and we both felt very safe. The hotel is well managed, clean and well lit. We enjoyed our 6 day stay and definitely will do again.
Everything was very good and met or exceeded our expectations
8.0
The grounds were beautiful at this lovely old colonial property in a beautiful neighborhood. The staff was very friendly and helpful.
It was advertised as free wi-fi on the whole property, but rarely worked. The rooms were large, but the beds were hard as a rock. The shower heads need cleaning as they sprayed everywhere but on you.
1.0
The only good thing about this hotel is the location and the lakeside view. Other than that amenities are just standard.
Parking lot seem to have enough space.
Overall staff service is terrible. Specially those in the restaurant. Not only incompetent but rude. They forget orders, they take A LOT to get dishes served. Breakfast was inclued and still they charged it. There is no manager or supervisor, employees act on their own, they seem to be coluded to take advantage of guests.
Rooms are tacky, they lack of basic items like coffee maker or hair dryer and shower water won't be hot but warm.
7.0
the grounds and the pools, big rooms and an old feel from the 1960s
breakfast did not start early enough so I never had breakfast there even though I stayed a week, the window locks were broke in my room and you could hear TV and noise through the room walls
10.0
Só close to the lake
So far the supermarket
6.0
nice location, swimming pools
the beds were very uncomfortable especially the pillows. the shower didn’t work well
5.0
food is worst, not much choices and NO English Menu card
Spanis Food manu card, must have both Spanis and English language
7.0
The staff was very nice. The pools were clean and refreshing. The beds were comfortable.The grounds were well cared for.
The poolside chaises had a lot of bird poop on them. The hotel needs an upgrade. For example the curtains in our room were difficult to open and close and they were in disrepair.
6.0
Setting
Not in the city stated.
No A/C.
No service, beverage, food after 10 p.m.
No room service after 10np.m.
1.0
nothing
everything
8.0
La vista
Costo y atencion restante
9.0
location, view and facilities. it was a very comfortable and relaxing stay.
My only complaint was that some of the restaurant staff were slow to respond. I did not feel like their 1st priority.
3.0
Breakfast was good. Drinks were good. Park-like setting on Lake Chapala was superb. Location was good with reasonable walking distance and access to Ajijic.
It’s not representative of a luxury resort: no fridge, coffee maker, mugs or drinking glasses, no room service, no hair dryer. Very tired and old decor. Black mildew all around shower. No English speaking hospitality/front desk staff. Piles of dirty towels left in hallway. Very dark room.
7.0
the location, the pools
Room was hairy (a lot of hair that was not mine); on beds, floors, bathroom.
The safe did not work.
No refrigerator in room.
8.0
Locación is good
WiFi is bad
10.0
Best location, perfect to relax, rooms super big (a lot of space)
The air conditioner does not work and it is getting hot
8.0
Best overview of Lake Chapala. Delicious Sunday morning brunch. And all staff is very attentive.
I’ve stayed at this hotel for years, but this year I had to rate them a little lower due to black mold in the showers. A little bleach is needed. I don’t know why the maids don’t take care of that daily.
All the guests spend hours around the pool and on the poolside chairs….so why isn’t someone assigned to clean the bird crap off the chairs and the railings? Not acceptable!
5.0
Beautiful lakeside location with great views.
The hotel was short staffed due to New Years and common areas were not properly cleaned and restaurant service was not at expected level.
FAQs
How much does this hotel cost compared to others in Ajijic?
The average price for a rental in Ajijic is $75 per night. This rental is $3 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Real de Chapala. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Real de Chapala. Enjoy the water!
Is Real de Chapala pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Real de Chapala?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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