Hotel in Porto District
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Featuring free WiFi and a seasonal outdoor pool, Monverde - Wine Experience Hotel - by Unlock Hotels offers accommodations in Telões. There is a games room on site and guests can enjoy the on-site restaurant and bar.
Amenities
Business facilities
Airport transportation available
Shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Fireplace
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Porto District
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
Very clean and modern facilities in the midst of vineyards. The food and wine was great.
The hotel is great if you want to stay at the hotel for a couple of days but if you want to use it as a base for exploring, transport options are limited.
9 / 10Outstanding·Oct 2026
The room and the grounds were beautiful. Views were literally breathtaking--I often stopped along the way from our room to the main facility to just breathe the air or the vineyard and appreciate the surrounding vistas.
Whie the breakfast and related service were great, our dinner service was a bit off. The vibe at the restaurant didn't click for our group of eight. The staff was anxious to get us through ordering and then inattentive at times. Wine was kept off the table but not poured when needed and so our glasses often sat empty. We would have had another bottle, but it was too frustrating.
9 / 10Outstanding·Oct 2026
We loved our room and the views of the vineyards
6 / 10Average·Jul 2026
Beautiful setting
Nice architecture
Tasty and affordable wine
Most of the staff were friendly and welcoming. The issues we experienced seemed to stem more from management and policies than from the individual staff members, who were generally kind and helpful.
- Air con stopped working and we did not get any explanation or apology, rather we were given a small temporary unit which barely cooled the room. This lasted 2 days. When we raised our issues, the hotel offered to pay for our airport taxi as compensation which was appreciated but we would have liked better communication.
- Dinner was overly fancy/trying too hard but the food was mostly average (desserts were good). Simpler, tasty, traditional food would have been much better.
- massages were average/ lacking effort. One spa staff member in particular was not very friendly during our stay. She tried to make us leave after checkout even though we had been told we could use the facilities (including spa) until 3pm. She proceeded to try and negotiate how long we could stay which made us feel incredibly unwelcome and awkward.
- They charge for shower caps which are mandatory in the indoor pool area. For a hotel this expensive, this should be provided free of charge.
- We couldn’t even get a coffee unless we went to a specific part of the hotel (pool bar).
- They had events on during our stay (conference, wedding). We asked whether it would impact the communal areas. We were told it wouldn’t (they seemed surprised we even asked). In reality, most of the staff seemed to be working the event, no one was attending bars, the restaurant service was slow as a knock on impact (not the the staff’s fault, they were over stretched/ stressed). They clearly trying to delay courses to buy time. We couldn’t eat until earliest 8:30pm the day of the event because the area was being used. Event music was v loud. They should have been forthcoming and honest about this - a heads up and apology for the inconvenience would have gone a long way.
The hotel has potential, but it’s overpriced for the level of service provided. It tries to offer a luxury experience, but falls short where it matters most (service/hospitality).
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Top rated by guests
9.1Outstanding
(668 Ratings)
"Very clean and modern facilities in the midst of vineyards. The food and wine was great."
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