Hotel in Prague
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Built in 1904 in Neo-Gothic style with Art Nouveau elements, this 5-star hotel is located opposite the Municipal House and 328 feet away from Prague's Powder Tower. It offers free wellness center access and free Wi-Fi in all areas.
Amenities
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Childcare services
Accessible by lift
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Prague
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
Staff were exceptional in every way- kind, polite, helpful and gracious❤️
The show/tub was seriously dangerous for older people like us I had to have help to get into and out of the tub even with the skid-proof mats you provided I still slide. Suggest you do not book seniors into this room, although the room was great
10 / 10Outstanding·Sep 2026
Location, cleanliness, friendliness of staff
Nothing negative to comment
9 / 10Outstanding·Sep 2026
Centrally located, beautiful facility
Bath tubs only
5 / 10·Jul 2026
location
1. Reception
The receptionist who checked us in (a young blonde female) was not welcoming. There was no smile, very little eye contact, and the interaction felt distant. First impressions matter, and our arrival did not reflect the level of hospitality expected from a five-star hotel.
2. Reception service
I asked the same front desk blonde female receptionist to print a single page and was told it could take 10 to 30 minutes. That seemed excessive for such a simple request. I asked to speak to a manager and she said she is a manager with no to voice my concerns and frustrations to.
3. Guest room
The room was clean but outdated and would benefit from a renovation.
4. Guest amenities
Complimentary bottled water was not replenished during our stay. At this price point, this is a basic amenity many guests expect.
5. Bathroom
The shower handle leaks.
The raised shower platform (approximately 30 cm) creates a potential slip hazard.
The toilet is too close to the wall.
The faucet is not centered over the sink, causing water to spill onto the countertop.
The bathroom exhaust fan was not working, allowing unpleasant odours to spread into the bedroom.
6. Gym access
Accessing the gym is unnecessarily complicated. Guests must call reception from a phone several metres away to have the door unlocked. By the time the call ends and you return to the door, it often locks again, requiring the process to be repeated.
7. Gym shower privacy
The gym, spa, and jacuzzi shower has clear glass and is positioned directly beside the entrance. People entering the wellness area can easily see someone showering, providing very little privacy.
Each of these issues deserves attention. Together, they noticeably affect the overall guest experience and fall short of what one would expect from a five-star hotel.
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Top rated by guests
9Outstanding
(3,500 Ratings)
"Staff were exceptional in every way- kind, polite, helpful and gracious❤️"
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