Hotel in Piedmont
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
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About this hotel
Historic Setting
Amenities
Business facilities
Shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Piedmont
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·May 2026
Clean and comfortable rooms. Staff very friendly. Good buffet breakfast included.
A little far from town centre
7 / 10Good·May 2023
not too fancy...and rich of food but okay
too much noise
8 / 10Excellent·May 2023
spacious rooms with all comforts (perhaps a kettle with tea and coffee would have been appreciated). our room has a view on the mountains and Monviso was stunning. overall outstanding value for money.
breakfast was average and dinner was just ok. service was excellent though
5 / 10·Oct 2026
Great location
Clean rooms
Nice bed
Nice view
Extremely rude and arrogant reception staff
This was our second stay at Hotel Barrage in Italy, but unfortunately, it will be our last. What should have been a pleasant experience was spoiled by the unacceptable attitude of a receptionist who showed a shocking lack of manners and professionalism.
We simply wanted to request an iron for our room, yet even this basic request turned into an extremely unpleasant experience. The rooms do not appear to have landline phones to contact reception, so we had to search online for the hotel’s phone number just to make a simple request.
The receptionist, whose name we unfortunately do not know, was a young lady working between 17 and 19 October and wore black-framed glasses. During our phone conversation, she appeared to pretend that she could neither speak nor understand English and repeatedly hung up in the middle of the conversation. We had to call five times just trying to get some sense of answer.
Her behaviour was incredibly rude, dismissive and unprofessional. We were unable to get an iron, but what really made this experience so disappointing was the way we were treated over such a simple and reasonable request.
The receptionist clearly needs better training in customer service and basic manners. Working at reception is not simply about greeting guests when they arrive and saying goodbye when they leave. It also means being approachable, communicating respectfully and making a genuine effort to help guests when they need assistance. Unfortunately, this was completely lacking in our experience.
It is particularly disappointing that this happened during our second stay at the hotel. We returned expecting the same experience as before, but this encounter has completely changed our impression. No guest should be made to feel like a nuisance for asking for something as basic as an iron.
Management should take this complaint seriously and address the standard of customer service at reception.
$$$$
7Good
(569 Ratings)
"Clean and comfortable rooms. Staff very friendly. Good buffet breakfast included."
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