Family Terrace Home Close to Oxford Street and CBD
6.9 / 10
Average(6 Ratings)
$$$$
House in Surry Hills
6 guests · 3 bedrooms · 2 baths
Reasons to book
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet and more
Location
Reviews
1 / 10
NOT matching description, NOT habitable, we left 1 hour after checking in, owner refuse refund!!!
This property is managed by madecomfy.com.au. Worst experiences we ever had! We are traveling with family of 6, with two elderly parents and two young children. We left the property 1 hour after checking in and had to find a new place to stay (had to pay double in the end to stay at a hotel). Madecomfy.com.au is refusing refund. Here is why this property was a false advertisement and total scam.
* This property is advertised as a three bedroom home. Yes, but one bedroom is downstairs, the whole downstairs smelt moldy and musty. The room down there is like a dungeon, rather than a habitable bedroom. Doors and walls were all peeling away downstairs, it’s clearly a utility space, than for a bedroom. Also none of the bedrooms have heatings.
* something might have happened in the house? We found multiple blood spots on the doors, railings and sofa… (see photos). This is not only disgusting, but obvious health bio-hazard that makes the place inhabitable. The bathtub is also disgusting, looks like something has happened in there…
* Security is also a major concern for us. The property is in a busy suburb of Sydney, however, the patio doors couldn’t be locked. There are pins to lock the doors, however, someone locked the pins on open position, making it impossible to lock.
* If above are not enough. We absolutely had the worst communication with madecomfy.com.au. Prior to arrival, we have asked multiple times the address of the property and access code. They kept sending us links that don’t work. We stood at the airport arrival for 30 mins on the phone with them, only when I said that I would report to the police for scam, they sent us the address and access code of the property. When we got to the property with all the issues, phoned them again with no resolution. Now trying to get refund, they simply refuse to even pick up the phone!!! We are now $10K out of pocket, having to find last min new place to stay and fighting to get a refund!!! Will take them to ACCC!
10 / 10
Beautiful house in a great location.
The house is beautiful and very well located .
We loved it
5 / 10
We would not stay here again given the cockroaches and the lack of communication from the hosts.
Great location near the centre of Sydney and lots of great cafes and restaurants nearby. Good sized rooms and a very pretty courtyard and two balconies which get the afternoon sun.
The house has cockroaches. That's perhaps to be expected in this area and given the age of the property, but we contacted MadeComfy twice to tell them about it and ask for a spray or other deterrent so we could deal with them, or for them to deal with them, and they didn't reply to our emails. They then expected photographic evidence, which we didn't have - somehow taking photos of the things didn't seem the priority!
9 / 10
Recommended
Beautiful house and location! Perfect to explore sydney. Very roomy.
Only issue is there is no free parking. Only council parking meters 10AM - 8PM weekends and weekdays.
The house is beautiful and very well located .
We loved it
9 / 10Outstanding·Feb 2022
Beautiful house and location! Perfect to explore sydney. Very roomy.
Only issue is there is no free parking. Only council parking meters 10AM - 8PM weekends and weekdays.
10 / 10Outstanding·Nov 2021
The house was immaculate and very comfortable for our stay and in a great location. Loads of space also in the house
There wasn't anything I did not like about the house. It was awesome
5 / 10·Apr 2023
Great location near the centre of Sydney and lots of great cafes and restaurants nearby. Good sized rooms and a very pretty courtyard and two balconies which get the afternoon sun.
The house has cockroaches. That's perhaps to be expected in this area and given the age of the property, but we contacted MadeComfy twice to tell them about it and ask for a spray or other deterrent so we could deal with them, or for them to deal with them, and they didn't reply to our emails. They then expected photographic evidence, which we didn't have - somehow taking photos of the things didn't seem the priority!
Parking is not specified as an available amenity at Family Terrace Home Close to Oxford Street and CBD. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Family Terrace Home Close to Oxford Street and CBD pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Family Terrace Home Close to Oxford Street and CBD?
We found 5 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and fire alarm.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet and more
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Fire alarm
Map of Surry Hills
Ratings and reviews
6.9 / 10
Average(6 Ratings)
100% verified reviews
10 / 10Outstanding·May 2025
The house is beautiful and very well located .
We loved it
9 / 10Outstanding·Feb 2022
Beautiful house and location! Perfect to explore sydney. Very roomy.
Only issue is there is no free parking. Only council parking meters 10AM - 8PM weekends and weekdays.
10 / 10Outstanding·Nov 2021
The house was immaculate and very comfortable for our stay and in a great location. Loads of space also in the house
There wasn't anything I did not like about the house. It was awesome
5 / 10·Apr 2023
Great location near the centre of Sydney and lots of great cafes and restaurants nearby. Good sized rooms and a very pretty courtyard and two balconies which get the afternoon sun.
The house has cockroaches. That's perhaps to be expected in this area and given the age of the property, but we contacted MadeComfy twice to tell them about it and ask for a spray or other deterrent so we could deal with them, or for them to deal with them, and they didn't reply to our emails. They then expected photographic evidence, which we didn't have - somehow taking photos of the things didn't seem the priority!
$$$$
6.9Average
(6 Ratings)
"The house is beautiful and very well located .
We loved it"
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet and more
Map of Surry Hills
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Fire alarm
FAQs
Is parking included with this house?
Parking is not specified as an available amenity at Family Terrace Home Close to Oxford Street and CBD. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Family Terrace Home Close to Oxford Street and CBD pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Family Terrace Home Close to Oxford Street and CBD?
We found 5 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and fire alarm.
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