Hotel in Dubai
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Grand Mercure Dubai City is a 5-star hotel located next to Al Garhoud metro and near to Dubai Airport. The hotel celebrates the Emirates cultural heritage and way of life that appeals to modern-day travelers.
Amenities
Business facilities
Airport transportation available
Free airport transportation
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Dubai
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Nov 2026
Lots of vareity.
Location
8 / 10Excellent·Nov 2026
10 min drive from the airport. It has free airport shuttle bus. Nice facilities, they also have small kids playground near the pool. Rooms are clean and modern style.
The pool.was very cold, but it is a common situation for that period of time in Dubai as I understand.
10 / 10Outstanding·Nov 2026
Some hotels offer accommodation, while others create experiences that remain in your memory long after you leave. Grand Mercure Dubai undoubtedly belongs to the latter.
Every aspect of this hotel reflects excellence, from its luxurious atmosphere and outstanding facilities to the exceptional professionalism of its team. The attention to detail, welcoming environment, and commitment to guest satisfaction demonstrate what true international hospitality should look like.
I would particularly like to recognize Ahmed Galal, Rachel, Ms. Lin, and Mr. Hisham. Their exceptional attitude, genuine kindness, dedication, and willingness to go the extra mile represent the very essence of outstanding hospitality.
It is rare to encounter a team that combines such professionalism with genuine human warmth. Each of them contributed something special to my experience, making me feel less like a hotel guest and more like a valued member of a family.
Grand Mercure Dubai should be extremely proud of having professionals of this calibre. They are not simply employees; they are ambassadors of the hotel's reputation and the Accor hospitality philosophy.
An outstanding hotel, an exceptional team, and a hospitality experience that genuinely deserves the highest possible recognition. Highly recommended without hesitation!
5 / 10·Oct 2026
Staff services
Toilet ! Divided into three sections separated from each other. The main issue is the shower area. No space at all. water can go out to the room and you might slip. You can’t hang your clothes inside. No robe or slippers though hotel is rated 5 stars.
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Top rated by guests
8.4Excellent
(4,205 Ratings)
"Some hotels offer accommodation, while others create experiences that remain in your memory long after you leave. Grand Mercure Dubai undoubtedly belongs to the latter.
Every aspect of this hotel ref..."
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