Hyatt Place Houston Downtown
About this hotel
Located in Houston, this attractive hotel for $123 per night is a fantastic option for your next break. Conveniently located in the centre of Houston, Hyatt Place Houston Downtown offers air-conditioned rooms, a fitness centre, free WiFi and a bar. This 3-star hotel offers room service and a 24-hour front desk.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Map of Houston, TX
Reviews
4.2/5.0
Excellent(924 Reviews)
100% verified reviews
8.0
Location and large room; included breakfast also great.
9.0
Location, breakfast was ok, some of the staff were good, comfortable beds
The 3rd shift girl act like she couldn’t fix food over in the night when its suppose to be 24hr service
6.0
L'emplacement est loin de tout, le divan lit n'est absolument pas confortable l'établissement ne devrait pas vendre des chambres pour 5 personnes.
Le confort et le manque de place le matin au déjeuner
7.0
Sijainti oli hyvä vaikka downtown on aavekaupunki
Ikkunan ulkopuolella tehtiin jotain rakennus/huoltotöitä yöllä ja se häiritsi pahasti
9.0
Goede locatie in Down town. Mooie ruime en schone kamers. Personeel was vriendelijk!
Het ontbijt had iets beter gekund
7.0
I loved the staff! So helpful and friendly, the dry cleaning services were very speedy. There were plenty of restaurants nearby and the hotel was close to the tram. The room was spacious and light, even though we had a wall as a window view.
The breakfast was okay, but we didn't want to do it more than once due to limited options and coffee being a bit acidic. The hotel itself looks outdated and not as modern, and the wifi was a bit slow. It was a bit concerning that the elevator didn't require the key card to use, so anyone could ride the elevator.
9.0
Room was big and very nice. Nicole at the front desk was exceptional. Staff in general were all very nice and helpful
Laundry was broke! We needed to do laundry and there was only 1 washer which at the time was out of order. That was very inconvenient due to making an extra trip via Uber to local laundromat to complete.
9.0
Front desk and lobby staff were professional, courteous, and helpful. Excellent service. Breakfast was decent, can improve. Location is perfect for what we need to do.
Maybe the quality of breakfast.
10.0
EVERY THING WAS AMAZING
2.0
Mr. Gao was amazing! Assistant manager was very professional.
Drains in shower did not work. Hallways were loud. Employees were the worst.
4.0
Great location
5+ times staff was notified of no water pressure or lack of hot water as well as foldout sofa bed not working, no one ever addressed the issue. Called to report to management after checkout as well, no return phone calls. Great location, but terrible customer service!
8.0
A little small facility for the crowd
7.0
We liked the location in the heart of the city. The staff was super friendly and very helpful when we asked touristy questions.
It was a great cheaper alternative to staying in the nicer hotels in the Galveston area even with the Uber to get to the port.
If you plan it right you’ll be able to catch a ballgame as the ballpark is super close.
It is a older building but not horribly old that it looked it and that means it could use some TLC here and there.
The breakfast was alright, not great but alright. There was no real staff in sight and I had to go to the back to find someone to put out silverware and ask to clean tables & dishes just left everywhere.
8.0
Location was great as we were going to a ball game at Minute Maid park (about a 8-10 min walk). Room was pretty spacious, great shower in the bathroom. Complimentary breakfast was decent. Some other good dining options are short walks from the location. Staff were really helpful and friendly.
No pool
10.0
Very clean and inviting. Staff was friendly and welcoming.
N/a
10.0
Great hotel in Dowtown Houston. Near to Convention center and to all other places in Downtown. Staff was excelent, especially the front desk.
Brekfast options could be more expanded and have more options.
8.0
It was convenient to where we were going.
Staff was great
No pool. I should have looked but I didn’t think to for didn’t think there wouldn’t be one. Will look now.
The other thing was they said 24 hour eatery. You are limited at certain times even in middle of day. One evening at 930, I asked the front desk if eatery was open and was told yes. Went upstairs to the 16th floor to be told it was closed.
Not major issues but did want to notate.
3.0
The location, very convenient for the G. Brown convention center
Where to start?
1. One evening I found the door of my room opened. They didn't apoligized nor provided an explanation. Later I understood this sometimes happen, because of the cleaning service
2. The shower was cold 3 over 5 nights. When I asked for assistance the guy at the reception simply replied: leave it open for 8/12 minutes, maybe it will work (?!?!!). When I noticed this was an unecessary waste of water, he stared at me as I was crazy
3. I asked for gluten free options for breakfast, both at the reservation and on the day of arrival. They took it very superficially, replied they only had - maybe - cereals, and ignoring the need of avoiding contamination. I had to buy my breakfast for the following 4 mornings
Only these 3 would be unacceptable even for a 1 star hotel. I will definitely ask for a reimbursement.
10.0
The cleanness of the place
9.0
The folks at the front desk were very helpful when I checked in. When I left, they kept a bag for me while I attended an event after checkout time.
9.0
staff was great
the location wasn't the best ..
9.0
Very clean and a great location to walk to Minute Maid! the staff were very accommodating and the room was clean.
the drinks at the bar didn’t taste the best and the wait staff had to be flagged down for refills instead of checking on us occasionally
8.0
Vegan/Vegetariuon options for breakfast were limited
10.0
The location, the room and the staff was very friendly and helpful.
Breakfast was a little poor but still okay.
1.0
Location was great. close to most things.
The staff was so rude. I staff didn’t care about you or their job. The manager was so rude when I asked if they have another room in a higher floor. He said they didn’t have any then rolled his eyes and walked away. I will never go back. I would not recommend going their. my trip was almost ruined because of the staff bad attitude.
FAQs
How much does this hotel cost compared to others in Houston?
The average price for a rental in Houston is $122 per night. This rental is $1 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hyatt Place Houston Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hyatt Place Houston Downtown pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hyatt Place Houston Downtown?
We found 9 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and parking.
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