aletto Hotel Potsdamer Platz
Top rated by guests
8.7Excellent
(8,842 Ratings)
"The staff were great and the location was perfect"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Newly opened in May 2020, this hotel is centrally located in Berlin, within a 15-minute walk from Potsdamer Platz. It offers free WiFi, stylish interiors and a garden to relax in.
Business facilities
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
10 / 10Outstanding·Sep 2026
The staff were great and the location was perfect
The bed were small
10 / 10Outstanding·Jul 2026
Very clean and comfortable
8 / 10Excellent·Jun 2026
Newly designed so everything provided incl laptop desk and charging points
Location was ok but had to get U Bahn to get anywhere. We were unlucky to be staying at the same time as a large ‘school group’ .
Restaurant not always open
6 / 10Average·Jun 2026
The location was a plus, it's close to the station and the neighbourhood is quite alright, we felt safe coming back to the hotel at night.
The rooms, although small (just like in hotels) are very well equipped and they make very good use of the space they had. The room was also very clean.
The lobby is also nice, we spent a couple of hours there after check out as our flight was late at night.
Unfortunately, the stuff is very unprepared and i would dare to say a bit rude. We had three major problems with them :
1. We asked in advance (a couple of days prior) for an iron. They promised they would provide it when we arrive, but that wasn't the case. I understand you cannot reserve an iron beforehand, that's ok, but we had to ask three times for an iron, but none was available. Their procedure, as spoken by the guys at the reception, is : "we don't ask the room number when we give an iron, we cannot take an iron back from a guest once he took it". This is something i've never heard before in my travels. So, they give the iron to whoever asks (wether is a client or not) and they don't care when he gives it back. Then, you're left with the choice to just wait and hope that one iron will be available for your stay there.
2. When we checked-out, we wanted to leave our luggages there, as this was also a thing that was 'promised' to us (although i understand, again, this is subject to availability). They said they didn't have any space left, that's a bummer, but we understood that. Unfortunately, they didn't even have the decency to recommend something else, they just didn't care. The girl from the reception said "We're sorry, we don't have space! :)". We had to deal with this on our own, which is ok, but you're there to help us too, right? At least with some recommandation, not just say 'yes or no' or just type in my personal info on the keyboard when i check in.
3. Last thing, when we left (on the day of the check-out) it was raining in Berlin, so we kindly asked for an umbrella. The girl on the reception was very surprised and was like 'but you're leaving :o', well, no, if you would've paid attention, you would've noticed that we intended to leave our luggage for a couple of hours, then come back, a point in which we would've brought the umbrella...
$$$$
Top rated by guests
8.7Excellent
(8,842 Ratings)
"The staff were great and the location was perfect"
Verified guestDon't miss out! Price and availability may change
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at aletto Hotel Potsdamer Platz. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is aletto Hotel Potsdamer Platz pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at aletto Hotel Potsdamer Platz?
We found 23 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, air conditioning, and non-smoking.
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