Virgin Hotels Nashville

Location was great walking distance to Broadway , neighborhood was safe .

Pool should be open earlier than 11 am .

Perfect location for midtown and downtown, staff were super helpful and very welcoming. Pool area lovely.

Only negative was our room wasn’t ready on arrival until 5pm which left us short on time to get ready for a 5.30 pick up.

We have stayed in many great places, but this experience will long be remembered. Fantastic facility, wonderful staff and located perfectly to the Broadway excitement. Will return some day.

Nothing noted

Cleanliness

They tried to charge me twice for my stay. When I confronted the front desk when I checked out I told them the final bill for my stay isn’t right as I already paid for the hotel. I got a response of “no it’s normal you don’t owe anything don’t worry”. Half way to the airport on the way home I had the amount I paid before turning up to the hotel taken out my bank. It took 2-3 hours of numerous phone calls to get this sorted and the hotel finally admitting they messed up. The stress I didn’t need before getting on a flight back home!