Hotel in Nanjing
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Elegant Accommodations
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Nanjing
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Mar 2026
Very nice staff and super service, especially from the chef of the restaurant and the breakfast team (thank you Frank).
everything was fine :)
10 / 10Outstanding·Feb 2026
The Chinese restaurant Manager Alex is a fantastic guy
Everything is perfect!
10 / 10Outstanding·Jan 2026
According to friends who live there, it is regarded as the best hotel in Nanjing. A superb location, directly connected to a vast shopping mall, with rooms offering breathtaking views of the city and the lake. Speaking of the rooms, they could hardly be better: an extremely comfortable bed, absolutely guaranteed sleep quality, beautiful décor, and plenty of storage space.
The icing on the cake is the bathtub—it is hard to say whether the greatest pleasure comes from the relaxation it provides or from the extraordinary lake view enjoyed from it. Excellent breakfast. The in-room facilities are of the highest standard, with particular praise due to the hair dryer.
The arrival at the hotel was disappointing: we had to face a long queue for check-in, and none of the rooms we had booked was ready, despite our arrival after 3:00 p.m. In fact, this may well be the hotel’s main downside: it is overcrowded. It is difficult to find an armchair in the lobby, even more so a seat at the lobby bar, and there are queues for breakfast. There is simply too little common space for the number of guests.
It is also worth noting that a hotel of the Ritz-Carlton’s stature suffers from an almost complete lack of staff with even a basic command of tourism-related English. Suffice it to say that when I asked the concierge for a city map, he did not understand the request. ChatGPT’s translation ultimately came to my rescue.
5 / 10·Sep 2025
Room & facilities
Not shown to room or provided info on the facilities by staff. Hotel does not bring delivered items to you. Despite the high cost even simple items from the mini bar cost a high amount unlike competitors such as Sofitel which provides much better services & free beverages
$$$$
Top rated by guests
9.2Outstanding
(62 Ratings)
"Very nice staff and super service, especially from the chef of the restaurant and the breakfast team (thank you Frank)."
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