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Includes essentialsFree WiFi/internet, Air conditioning and more
Location
Reviews
1 / 10
Far From Paradise
They should be ashamed of themselves. The place is absolutely gross. Mildew in the fridge. They just do not care. For the same price you can find a place where they actually clean. The floors were so dirty that your feet get dirty. I had to wear my flip flops the entire time. And then they won't give you your money back so you can leave. Do not stay here. FAR FROM PARADISE HOME.
Everything was awful and they wouldn't let me leave, I paid cash so I got stuck there.
10 / 10
10/10
Staff were so kind and the place is super comfortable!!
Nothing
8 / 10
Nice flat, but the lack of communication and language barrier caused a stressful situation
The flat is good and the bed is comfortable. Have everything you need and a balcony.
When I arrived, there was nobody at the reception. After waiting for about an hour, the security guard came and he didn't speak any English, but he was attentive.
I booked three nights and paid the security guard. Later, I sent a WhatsApp message saying that I might extend my stay by one more night. However, I later informed them that I had decided not to extend and would only stay the three nights I had already booked and paid for.
Unfortunately, due to poor communication between the staff, she didn’t inform the security guard that I would only be staying for those three nights. So when I was leaving, the security guard wouldn’t let me go because he thought I still needed to pay for an extra night.
My Grab had already arrived, and I needed to get to the airport. The security guard even ran after me in the street while I was trying to reach my Grab, and I almost missed it. I kept trying to explain that I didn’t owe any additional money, but because of the language barrier, he couldn’t understand me.
I was carrying three bags and a suitcase in the heat, running down the street, and the whole situation was extremely stressful. I felt really bad because he was only trying to do his job. Unfortunately, the language barrier and the lack of communication between the staff created a very stressful and unnecessary situation.
2 / 10
Very poor
Don’t like anything
very dirty and dusty. the bathroom is very smelly.
Staff were so kind and the place is super comfortable!!
Nothing
10 / 10Outstanding·Jul 2026
האנשים מאוד נעימים
המקום מרווח ונקי
10 / 10Outstanding·Jul 2026
Thoải mái
Đẹp rộng
6 / 10Average·Sep 2026
מיקום, איזור שקט, דירה גדולה ומרווחת, יש מפתח מכני רגיל למי שרלוונטי עבורו.
קבעתי עם בעלת הדירה שניהיה בקומה 3 כי אנחנו לא יכולים לעלות במעלית, לאחר שהגענו התברר כי הדירה נמצאת בקומה 5. לאחר בירור מולם נאמר לי כי לא נשארו עוד דירות פנויות חוץ ממנה.
בנוסף, בדירה יש מכונת כביסה ומייבש כביסה אך אין שום חומרי ניקיון למכונת כביסה- מי שמתכנן לכבס בדירה שיקח זאת בהתאם (יותר משתלם כבר לשלוח את הכביסה למכבסה מאשר לקנות חומרי ניקיון)
האמנם הבעלי דירה היו זמינים בווצאפ אבל מי שבפועל פותח לך את הדירה לא מבין מילה באנגלית ומאוד מסורבל.
Parking is not specified as an available amenity at Paradise Home 11 To Ngoc Van - Westlake. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Paradise Home 11 To Ngoc Van - Westlake pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Paradise Home 11 To Ngoc Van - Westlake?
We found 6 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning and more
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Map of Hanoi
Ratings and reviews
8 / 10
Excellent(39 Ratings)
100% verified reviews
10 / 10Outstanding·Aug 2026
Staff were so kind and the place is super comfortable!!
Nothing
10 / 10Outstanding·Jul 2026
האנשים מאוד נעימים
המקום מרווח ונקי
10 / 10Outstanding·Jul 2026
Thoải mái
Đẹp rộng
6 / 10Average·Sep 2026
מיקום, איזור שקט, דירה גדולה ומרווחת, יש מפתח מכני רגיל למי שרלוונטי עבורו.
קבעתי עם בעלת הדירה שניהיה בקומה 3 כי אנחנו לא יכולים לעלות במעלית, לאחר שהגענו התברר כי הדירה נמצאת בקומה 5. לאחר בירור מולם נאמר לי כי לא נשארו עוד דירות פנויות חוץ ממנה.
בנוסף, בדירה יש מכונת כביסה ומייבש כביסה אך אין שום חומרי ניקיון למכונת כביסה- מי שמתכנן לכבס בדירה שיקח זאת בהתאם (יותר משתלם כבר לשלוח את הכביסה למכבסה מאשר לקנות חומרי ניקיון)
האמנם הבעלי דירה היו זמינים בווצאפ אבל מי שבפועל פותח לך את הדירה לא מבין מילה באנגלית ומאוד מסורבל.
$$$$
Top rated by guests
8Excellent
(39 Ratings)
"Staff were so kind and the place is super comfortable!!"
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning and more
Map of Hanoi
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Paradise Home 11 To Ngoc Van - Westlake. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Paradise Home 11 To Ngoc Van - Westlake pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Paradise Home 11 To Ngoc Van - Westlake?
We found 6 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
Nestled in Hanoi, this Apartment is perfect for your next vacation. Enjoy Wins Apartment's top-rated amenities, including Non-smoking, No pets allowed and Family friendly, and more.
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