GEN HOTEL KAMAKURA

Photo of the whole room, Bedroom
Living room, Bedroom
Living room, Bedroom
Living room, Bedroom
Bedroom
review stars
7.4Good
(305 Ratings)
"Located just at the end of Komachi street, prime location. Hotel is clean and quite."
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7.4 / 10
Good(305 Ratings)

Hotel in Yokohama


Reasons to book

Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

Comfortable Accommodations

Amenities

Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Accessible by lift
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products

Map of Yokohama


Available Rooms

Ratings and reviews

7.4 / 10
Good(305 Ratings)
100% verified reviews
10 / 10Outstanding·Jul 2026
Located just at the end of Komachi street, prime location. Hotel is clean and quite.
None !
9 / 10Outstanding·May 2026
Great location and nice clean room with simple amenities and toiletries.
Nothing that we didn't like as it served the purpose of our need but something to be aware off is that the entire check in process is automated. There is no concierge desk to speak to anyone. So if you want an early check in you have to do this 24hrs in advance by chatting to the hotel team to give them notice otherwise it's a hard deadline that you can only check in after 3pm as that is when the check-in tablet starts working. When we went to check in there was an issue with the check in tablet however the hotel had emailed us a couple of minutes before the check in with updated instructions so it was easy for us but there were a few couples behind us who were struggling to check-in with the broken tablet.
7 / 10Good·Apr 2026
Great location, nice room.
Beware: the webpage at booking.com is misleading. It boasts "24 hour front desk, and full-day security". But as the hotel's own webpage make clear, the hotel is completely unmanned. Check-in is through a screen, with a call to a remote operator. There are dire warnings that if you lock yourself out it will be difficult to sort you out. There is no-one from whom to ask local advice.
5 / 10·Oct 2025
no staff to check you in or give any information. The contact is a Call Center who I doubt knows anything about the hotel. You can not leave your luggage before check in after 3pm. There are baggage lockers which according to the call center cost 100 yen/locker. Actually, it is 500 yen per locker. So we were scrambling for coins to put in. We have to use 6 lockers. Very inconvenient. Coming from the hotel, very few taxi are available or none at all.

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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at GEN HOTEL KAMAKURA. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is GEN HOTEL KAMAKURA pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at GEN HOTEL KAMAKURA?

We found 11 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.


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