Hotel in Otavalo
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
About this hotel
Comfortable Accommodations
Amenities
Airport transportation available
Concierge services
Pets allowed
Balcony/Terrace
Laundry services
Family friendly
Smoking allowed
Safe
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Otavalo
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Jul 2026
Excellent service and friendly environment.
I liked everything.
7 / 10Good·Mar 2026
The staff were friendly and responsive, the location was perfect as it wasn't near the busiest areas but it was close enough. And I love the decorations.
The internet was really bad, but in my experience I think it's a thing in many places in otavalo. Also there was this weird thing with the lock in which you couldn't add an extra layer of security because of the risk of the door getting stuck, and they charged you $20 if that happened. To me that is an inconvenience for customers and a bad design in general. It wasn't a big deal if you read the warning sign but it's not the best experience either way.
8 / 10Excellent·Jan 2026
Good location and nice decorations on the walls. Generally a clean place.
The staff didn't give us towels unfortunately, even after asking.
6 / 10Average·Aug 2025
Cheap, central, clean, comfy bed and good hot water shower.
Staff is very cold/unfriendly. WiFi is useless - do not come here if you need WiFi (EDIT: this is true at least for the top floor and terrace where I was situated. In the reception area it is ok.)
Booking says there’s a kitchen but that’s false - there is a kitchen but you're not allowed to use it. So there’s not even a stove or kettle to use. There are hardly any common spaces. There’s no bar or shop. Rooms can be up 6 flights of stairs and there's no elevator. The rooftop terrace has a hammock but nothing else; no chairs or tables or anything.
EDIT: after talking to the staff, they offered me to use the kitchen for ONE meal a day. They said they'd fix the Wifi issue - the fix was moving me to a room closer to the router but I didn't want to move rooms.
$$$$
Top rated by guests
8.8Excellent
(411 Ratings)
"Excellent service and friendly environment."
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