Very little, the bed was comfortable and the room was clean. The location would have been good if the restaurant were open

The fact that the host was at Rome airport and had to be contacted by phone, the key to the room was hidden in a flower pot and we had to pay by leaving cash in the room at the end of our stay. It took us an hour to find the car parking space as the instructions over the phone were so poor when a map in the room would have made it simple. The main reason for booking this property was the fact that it is advertised as being associated with a restaurant but this was closed and we were not informed of this at the time of booking. The whole town of Pienza was like a ghost town with very few facilities open.

La struttura è praticamente al centro di Pienza, alla portata di tutti i servizi principali raggiungibili a piedi!

Avevamo una camera superior, verso le 23 si è avvertita una puzza di cucinato nella stanza che ha persistito per tutta la notte. Da stomacare!! Altra nota negativa il water!!!nemmeno con tacchi 12 riuscivi a stare con i piedi a terra… I proprietari si sono visti all’arrivo e NESSUNO ci ha accolti alla partenza!!! Una camera superior con nemmeno il servizio colazione 110€ a notte!!! Una follia!! Il copriletto bianco presentava una macchia al centro del letto… La struttura si trova all’interno di una zona a traffico limitato POCO VISIBILE, siamo stati multati FATE ATTENZIONE!!

The decoration and valued items in the hall place of the property

Mi è piaciuto molto il letto davvero comodo e confortevole. Inoltre si mangia molto bene al ristorante Beccofino.

Purtroppo siamo capitati in un giorno in cui il server non funzionava quindi no Wi-Fi e nemmeno possibilità di pagare con Carte Bancarie. Un’altra cosa che purtroppo devo sottolineare è stata la mancanza della saponetta per il viso. Inoltre, peccato che la cucina sia proprio sotto le camere. Noi siamo dei cicloturisti pertanto devo sottolineare che non c’è lo spazio per poter lasciare le biciclette se non nel parcheggio che è a 600 m.

Beautiful room with super convenient location. I had no problems finding a free parking spot in the same area of town a few minutes walk a way. Hosts were super nice, flexible and accommodating.

Nice and cosy

nothing

We particularly liked the architecture of the building, inside and outside, that preserves very well the the toscanian vibes. The room was very beauty, the bed very comfortable and the bathroom large enough. The hotel is right in the center of the city. The restaurant is very good - check the statue from the restaurant. On top of all that, the people are so very nice... We really enjoyed our stay

We enjoyed everything.

The location was okay just because the town was very small.

First of all, the picture is not the same as the room we received. Our room was super small, the bed and the mattress were very uncomfortable, and the entire room was smelly ( bad odor). We could sometimes even smell the food that they were making in the kitchen below us. We had no reception, and the WiFi was working only if we were going downstairs to the main restaurant. It was an absolute disappointment. This is basically a small local restaurant with few rooms renting to tourists like us. No receptionist, no breakfast or even electric kettle to make a cup of tea, o ly the restaurant owner. We have been on the road for several days and staying in small villages in the area, but never had such a bad experience.