Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Location
Reviews
2 / 10
Not enjoyable due to the condition and a very angry and defensive owner. He has lied about not having previous complaint
The apartment is well located near the Duomo.
The mattress on the main bed was shocking. We complained. The owner came round the following day and said no one else had complained ( this is untrue as we uncovered at least 5 reviews making reference to poor bedding and numerous others about the condition ) . He became quite agitated and started shouting at myself and my wife. He eventually said he would replace it from another apartment in the same block , stating he has over 40 properties he rents out. We also asked him to replace a torn tea towel and provide missing spoons. I asked him to sit down with me and we could go through the list of photos of broken items and bad decor. He refused and as he was continuing to shout at us we left to start our sight seeing holiday. Within the hour he sent a photo of a replacement mattress that they had exchanged from the nearby apartment. ( on my follow up complaint to booking. Com he told them he had bought a new one but the one he replaced was not new, just slightly better than the previous one , so another lie from the owner )
We took a comprehensive list of photos. These show a shocking standard of decor and clearly the apartment has not been decorated in years. It shows little resemblance to the advertised ones.
The sofa bed is badly stained, lights in the bathroom don’t work above the mirror. Chipped table in bedroom. Broken bedside table , no bedside lights that he was asked about and he refused to answered. No rug in the kitchen as per photo, chipped plaster and broken walking around top of stairs. Chipped and old paintwork on iron staircase. Badly stained paintwork in kitchen area. The sofa seats in the kitchen area all stained and marks on the cushions. Paintwork in general marked and badly needs painting.
8 / 10
Very central property
Very central location, easy access with lift. Spacious interior with single and double bed downstairs and living area upstairs where you enter. Lovely property.
It is not possible to carry a suitcase down to the bedroom as the spiral staircase is too treacherous, so one must leave your luggage in the lounge and take to the bedroom the necessary..
10 / 10
Location was 10/10, nice space. I would come back
Location was perfect, the apartment was clean.
Mattress was a little uncomfortable but we already told the host.
10 / 10
Excellent location and good stay
Location
Nothing, only the stairs are a little tricky but were ok
Accueil téléphonique déplorable : une honte. Si le gardien ne nous ouvre pas la porte, on couche sous les ponts
8 / 10Excellent·Oct 2026
Very central location, easy access with lift. Spacious interior with single and double bed downstairs and living area upstairs where you enter. Lovely property.
It is not possible to carry a suitcase down to the bedroom as the spiral staircase is too treacherous, so one must leave your luggage in the lounge and take to the bedroom the necessary..
10 / 10Outstanding·Oct 2026
Location was perfect, the apartment was clean.
Mattress was a little uncomfortable but we already told the host.
6 / 10Average·May 2026
De locatie is geweldig! Wat een fantastische plek in het bruisende centrum van Florence, naast de Duomo.
Geen wasrek op de kamer (wel wasmachine), matrassen van het bed waren erg slecht. Daarnaast was het, doordat je zo dicht in het centrum zit, erg gehorig met extreem veel buitengeluid.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this apartment rental
Central Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
WiFi/Internet
Family friendly
Accessible by lift
Key access
Contactless check-in/out
Cleaning products
Map of Florence
Ratings and reviews
8.3 / 10
Excellent(85 Ratings)
100% verified reviews
8 / 10Excellent·Oct 2026
Proximité des lieux touristiques
Accueil téléphonique déplorable : une honte. Si le gardien ne nous ouvre pas la porte, on couche sous les ponts
8 / 10Excellent·Oct 2026
Very central location, easy access with lift. Spacious interior with single and double bed downstairs and living area upstairs where you enter. Lovely property.
It is not possible to carry a suitcase down to the bedroom as the spiral staircase is too treacherous, so one must leave your luggage in the lounge and take to the bedroom the necessary..
10 / 10Outstanding·Oct 2026
Location was perfect, the apartment was clean.
Mattress was a little uncomfortable but we already told the host.
6 / 10Average·May 2026
De locatie is geweldig! Wat een fantastische plek in het bruisende centrum van Florence, naast de Duomo.
Geen wasrek op de kamer (wel wasmachine), matrassen van het bed waren erg slecht. Daarnaast was het, doordat je zo dicht in het centrum zit, erg gehorig met extreem veel buitengeluid.
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