Horrible Costumer Service of Rentbeat rental agency
This is more of a review for Rentbeat than for the apartment. The apartment was very good, specious, well equipped, and the location was good, 10-15min walk from the Vatican. It has a beautiful specious terrace, located in a very nice neighborhood. The apartment has a little bit of a vintage vibe, so who like things to be modern and new, this is not the place for them.
What I didn't like was the overall Costumer Service of this Rentbeat agency. From the beginning of our journey we had issues in communication with Rentbeat. Since we had a really early flight, we requested an early check in. We arrived in Rome at 9am and check in was scheduled for 4pm, which is a long wait. When booking the apartment we received a message "What you requested can't be arranged ahead of time but Loquat House by Rentbeat said they'll do their best to accommodate you on arrival". Ok, no problem. On the day of our arrival I sent them a message via WhatsApp to ask is it possible to check in earlier since we have already arrived, but they said it depended on when the cleaning staff will finish their work. We waited for hours for them to inform us that the apartment was ready, but they didn't bother to let us check-in early, which they could have, because when we got to the apartment around 3pm, non of the cleaning staff were there; they simply didn't want to let us in early. The second thing is that we were given a code to enter the apartment; it worked for the first 3 or 4 days, and then one evening, when we returned to the apartment around 11pm, the code stopped working. We tried contacting customer service again via text messages, but no one answered, so we had to call to get a new code and get into the apartment. That call cost us a lot, because of roaming, just to get a code that didn't even need to be changed during our week-long stay. At the end of our stay, they sent us a check-out link that was actually a check-in link; I couldn't believe how disinterested someone could be in their job, and I have to say that their incompetence really ruined our experience of staying in this apartment.
3 / 10
I would not return to these apartments again and would not recommend them to others.
My friend and I stayed in these apartments for a few days and as soon as we entered we didn't like it. The apartment had a terrible smell, as if no one had lived there for many years. The furniture was very strange and exuded a strange energy, the floor in the apartment was dirty. The towels stank of bleach.
9 / 10
Superb
We liked the place. Design has a them of antiques which I liked but my mom got scared of lol but it was really good
Quite far from bus stops. And streets going in/out to the apartment is not so nice and dirty. Never tried walking late night though
10 / 10
Exceptional
comfortable, nice, good location and great terrace
I recommend it—great price, and it's fantastic having a terrace! Bus stops are very close, and the metro is fairly nearby. A Carrefour (open on Sundays, too) is just a 2-minute walk away.
There is a 24/7 laundromat within a short walking distance. The code for the apartment door lock didn't work, but the host responded quickly to the report, and we were able to get in
8 / 10Excellent·May 2026
Duża powierzchnia i taras.
Tylko 1 komplet kluczy.
8 / 10Excellent·Oct 2024
Der Kontakt war unkompliziert und freundlich. Die Lage der Wohnung sehr gut. Geschäfte und Restaurants sind in unmittelbarer Nähe, die Metro in 10 min erreichbar. Die Wohnung ist ruhig, die Betten sind sehr bequem, das WLAN ist sehr gut.
Das zweite Bett (Sofa) stand im Wohnzimmer, das ist für Familien unpraktisch. Die Fenster und Terrassentüren hatten keine Fliegengitter. Es gab sehr viele Tigermücken, die uns gestochen haben. Wir konnten die Terrasse wegen der vielen Mücken nicht nutzen. Wir konnten wegen der Mücken nicht lüften. In zwei Steckdosen waren Duftspender, die einen unerträglichen Geruch verbreitet haben. In der Küche fehlte ein kleines scharfes Messer. Die Küchenausstattung war minimalistisch zum selber kochen.
6 / 10Average·Oct 2025
Konumu: vatikana 15 dk yürüme ve yakınında otobüs imkanları vardı.
Temiz değildi.
Mobilyalar ve kapıllar çok eski.
Banyo çok kullanışsız ve pisti
Evdeki eski tarz sandıklar ve bazı süsler çok korkutucu ve huzursuz ediciydi
Askı, komidin, kullan at terlik yoktu
Parking is not specified as an available amenity at Loquat House by Rentbeat. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Loquat House by Rentbeat pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Loquat House by Rentbeat?
We found 7 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and balcony/terrace.
I recommend it—great price, and it's fantastic having a terrace! Bus stops are very close, and the metro is fairly nearby. A Carrefour (open on Sundays, too) is just a 2-minute walk away.
There is a 24/7 laundromat within a short walking distance. The code for the apartment door lock didn't work, but the host responded quickly to the report, and we were able to get in
8 / 10Excellent·May 2026
Duża powierzchnia i taras.
Tylko 1 komplet kluczy.
8 / 10Excellent·Oct 2024
Der Kontakt war unkompliziert und freundlich. Die Lage der Wohnung sehr gut. Geschäfte und Restaurants sind in unmittelbarer Nähe, die Metro in 10 min erreichbar. Die Wohnung ist ruhig, die Betten sind sehr bequem, das WLAN ist sehr gut.
Das zweite Bett (Sofa) stand im Wohnzimmer, das ist für Familien unpraktisch. Die Fenster und Terrassentüren hatten keine Fliegengitter. Es gab sehr viele Tigermücken, die uns gestochen haben. Wir konnten die Terrasse wegen der vielen Mücken nicht nutzen. Wir konnten wegen der Mücken nicht lüften. In zwei Steckdosen waren Duftspender, die einen unerträglichen Geruch verbreitet haben. In der Küche fehlte ein kleines scharfes Messer. Die Küchenausstattung war minimalistisch zum selber kochen.
6 / 10Average·Oct 2025
Konumu: vatikana 15 dk yürüme ve yakınında otobüs imkanları vardı.
Temiz değildi.
Mobilyalar ve kapıllar çok eski.
Banyo çok kullanışsız ve pisti
Evdeki eski tarz sandıklar ve bazı süsler çok korkutucu ve huzursuz ediciydi
Askı, komidin, kullan at terlik yoktu
$$$$
6.9Average
(41 Ratings)
"comfortable, nice, good location and great terrace"
Parking is not specified as an available amenity at Loquat House by Rentbeat. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Loquat House by Rentbeat pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Loquat House by Rentbeat?
We found 7 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and balcony/terrace.
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