Hotel in State of Quintana Roo
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this hotel
Elegant Accommodations
Amenities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Bar
Spa
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Accessible Parking
Family friendly
Safe
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Aug 2026
We genuinely loved everything about our stay. Our room was amazing, clean and comfortable. We ate at the restaurant which was divine. We swam in the cenote and the pools and felt so refreshed. It’s one of those places where you really have to force yourself out to explore because staying in would just be so great. I’ve never stayed anywhere that I LOVED.
All of the staff were welcoming, accommodating and so lovely. I feel like they were just all genuinely lovely people.
Nothing - if I was to be super upset trivial; our toilet door was slightly hard to close but it’s a timber door.
10 / 10Outstanding·Aug 2026
The staff were so friendly and helpful, I am returning just for that reason only.
The hotel was in a good location for the town and everything was near by, the hotel facilities were phenomenal and so unique.
My partner and I had an amazing time.
Nothing
7 / 10Good·Aug 2026
Las instalaciones son muy bonitas, se siente un resort en medio de la jungla ya que todo alrededor es vegetación y naturaleza
Nos sentimos aislados debido a la ubicación, no había nada que hacer fuera del hotel: restaurantes y beach clubs cerrados, cero vida nocturna (salir a cenar, ver el sunset, tomar unos cocktails…), no había tiendecitas de ropa ni nada que hacer. Los edificios alrededor estaban abandonados. No es culpa del hotel, esque en Tulum no hay nada y no volveríamos a esa ciudad. Sargazo en todas las playas, imposible bañarse. Taxis caros y poca oferta de actividades.
6 / 10Average·Apr 2026
Great rooms, clean and lovely pool. Very little room privacy while also being able to look out the window. Excellent restaurant
Tried to hire bikes through the hotel however on receiving them they were rusty, had no brakes, no helmets and couldn’t adjust the seats. Would not advise doing this. Location wise, it is far away from other tulum amenities therefore you have to walk through massive rain filled pot holes taking up the entire road to get to restaurants/facilities. Not walkable at all
$$$$
Top rated by guests
8.5Excellent
(520 Ratings)
"We genuinely loved everything about our stay. Our room was amazing, clean and comfortable. We ate at the restaurant which was divine. We swam in the cenote and the pools and felt so refreshed. It’s on..."
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