La ubicación excelente. Hay zona azul para aparcar, con lo cual perfecto si vas en coche. Además está a un paso del centro y de la zona de tapeteo. El hotel es muy bonito y nuevo y su personal excelente, te ayuda en lo que haga falta.

Nada. El desayuno y el Spa no lo probamos, con lo cual no podemos opinar.

Hotel novo, no centro da cidade, com um bom spa. Quarto espaçoso, limpo. O funcionário de serviço foi espetacular, disponibilizou toda a informação, ajudou no estacionamento (o hotel não tem). Recomendo.

Não tem estacionamento.

A cama era muito grande e confortável.

Nada a apontar.

La ubicación y el trato recibido por el propietario digamos.

Varios aspectos. Seleccioné una cama doble y nos dieron 2 camas pequeñas que además se escurrían hacia los lados. Nadie me avisó claramente de que no nos iban a dar cama doble. Tampoco se nos dijo específicamente que el desayuno terminase a las 10am. Aún siendo dicha hora el estándar nos deben avisar. Con estos 2 detalles la experiencia no fue la esperada.

Buen servicio, buenas personas

Aparcamiento con parkimetro en la calle

Que está nuevo.

Pocos servicios y comodidad.

Todo sobre todo la amabilidad de los chicos de la recepcion

Nada

La atención del personal es excelente. El hotel está muy céntrico, junto a la parte antigua de la ciudad, pero en una plaza tranquila. Hay zona de aparcamiento libre muy próxima al hotel.

El spa fue muy relajante después de la caminata por la Ribeira Sacra. Muy cerca del centro

El trato del personal excelente, destacando su disponibilidad y amabilidad,, acertando en sus indicaciones.

Lo mejor la ubicación al lado del casco antiguo

Advertised as near thermal pools BUT these were closed since covid. Nearest thermals were 15 min by car. Parking in local public facility ~ 14 euros per night.

No parking was available, dispite saying so on their Booking page

Great place right by the old town

The bed was comfortable.

The SPA of the hotel was the main attractive point when I booked this hotel, but on arrival the staff said that it was out of order, which was extremely disappointing. The room was not clean, dust was everywhere. So overall it didn't feel like a 4 star hotel.

SPA doesn’t worth so much an extra money 😊

Excellent Spa. Good beds and linen.

Room was narrow. Not enough comfortable space for clothing and belongings, e.g. lacking clothes and towl hooks in the bathroom.

The spa in the hotel is alright. More like a jacuzzi type of setting. The rooms were clean, brand new decoration, good elevator. Not easy to park nearby, they have an agreement with a car park nearby for extra charge. Good location 2min away from the restaurants and bars in the historic center of the city as well as touristy areas. Not a bad place to stay.

Staff not always at their desk. Had to wait for a while when I checked in. Other than that, they were kind and polite. Also bear in mind the additional charges for using the spa. Didn't find them abusive but it doesn't come with the stay.

Everything was great! Gracias ! Super friendly and comfortable hotel and spa ))

nothing

I arrived late at night and was welcomed. Great restaurant almost next door. Hotel clean, comfortable and very new.

I did drive past the hotel first time round as it is discretely signed at night.