The Crossroads Hotel, Westlands

Top rated by guests
Bed, Photo of the whole room, Bedroom
Property building
Shower, Toilet, Bathroom, towels
Bed, Bedroom
TV and multimedia, Coffee/tea facilities, View (from property/room), Bedroom, oven, wardrobe
review stars
8.5Excellent
(717 Ratings)
"Great comfy room, strong shower. Staff v helpful and kind, incl Ms Winnie who was vèry supportive! I want to be back here."
Verified guest
Don't miss out! Price and availability may change
8.5 / 10
Excellent(717 Ratings)

Hotel in Nairobi County

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area

About this hotel

Comfortable Accommodations

Amenities

Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Bar
Spa
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Nairobi County

city location on map

Available Rooms

Ratings and reviews

8.5 / 10
Excellent(717 Ratings)
100% verified reviews
10 / 10Outstanding·Nov 2026
Great comfy room, strong shower. Staff v helpful and kind, incl Ms Winnie who was vèry supportive! I want to be back here.
A long wait for the hot water. Waste of water.
7 / 10Good·Oct 2026
Location , and adequate price/quality ration, good value for money
A bit unusual reception on the upper floor
7 / 10Good·Oct 2026
Support from reception.
Extremely noisy Sunday night as very little sound insulation even with windows closed, due to rooftop bar on 1km from hotel with loud music.
6 / 10Average·Nov 2026
The location is good and the price is very affordable compared to other nearby hotels in the area.
We had a frustrating stay at crossroads, unfortunately. The whole facility seems a bit dated, and the furniture, wallpaper, and carpets in the room could use an update. There were a number of issues with the room we were provided - the AC stopped working in the middle of the night twice, the shower water was either boiling hot or cold most of the time, the sheets provided for the king bed were not large enough and rolled up every night, one of the two lounge chairs had broken legs, and, though it was not the fault of the hotel, there was a lot of noise on the weekend from surrounding bars and restaurants. The buffet breakfast was meagre, and all three days various items were either not replenished quickly or sat out so long they got cold. We also found the staff attention a bit lacking. Also - if you are in need of laundry services, be advised that the per item rate is high and there are other more economical options within walking distance. The location is convenient and the price is right, however. Just don't expect top notch facilities.

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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at The Crossroads Hotel, Westlands. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Crossroads Hotel, Westlands pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Crossroads Hotel, Westlands?

We found 28 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, concierge services, and free wifi/internet.


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