Hotel in Cuenca
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this hotel
Comfortable Accommodations
Amenities
Business facilities
Airport transportation available
Shuttle available
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Cuenca
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Sep 2026
Loved the location, as well as the beautiful quaint historic architecture. The family that runs the hotel were very friendly and helpful.
Other reviews mention the poor internet connectivity. Although there was that, seemed to me it’s because of the thick, 1-1.5 foot thick, interior adobe walls. Wifi just couldn’t adequately penetrate walls and floors. Staff conveniently moved me to a different room, with a little bit better connectivity, and I was able to make do, periodically stepping out of the room to reconnect.
Staff was a little inconsistent. The couple/family thatsd checked me in and out were attentive, helpful, and professional. Seems they had a day off. The replacement staff member just seemed to do the absolute minimum. The “24/7” hot beverage service was not maintained, breakfast not prepared in timely manner, etc.
10 / 10Outstanding·Aug 2026
Great place!
N/A
9 / 10Outstanding·Mar 2026
The location was good. It was near to historic center and other touristic places to visit. You can go walking to them.
Well. I think that they can improve their breakfast. It was so basic the first day that we tasted it
6 / 10Average·Feb 2023
Nice historical building close to city center. The personnel is kind and helpful.
We had the Superior Queen Room. Unfortunately the description does not fully respect the reality. There is no spa bath. In fact the bathroom is really tiny and has only a toilet and a sink. The shower cabin is in a corner of the room. We told this to the staff and they admitted that the bathroom pictures presented for this room are in fact from another room.
WiFi works with interruptions. Breakfast is average, coffee is good.
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Top rated by guests
8.5Excellent
(177 Ratings)
"Great place!"
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