Hotel in State of Oaxaca
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Beachfront Location
Amenities
Concierge services
Pool
Non-smoking
Pets allowed
Bar
Spa
Balcony/Terrace
Private beach access
Beach access
Garden
Sauna
Beach front
Safe
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of State of Oaxaca
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Aug 2026
The architecture and remote location make this a spectacular place to unwind. Although remote, there are several properties with restaurants (including an omakase restaurant), so we didn’t feel like there weren’t some dining opinions during our 3 night stay.
Puerto Escondido is very hot and very humid year round. The hotel is designed for passive cooling (fans, open spaces to catch breezes, and for me it was a bit uncomfortable. My wife loved it. And there are multiple ways to cool off, including a plunge pool with each suite. Also early mornings and overnight are fine - so morning beach walks after a good night’s sleep recommended.
10 / 10Outstanding·Jul 2026
Increíble el lugar en el que está, la arquitectura, el hammam , la atención
8 / 10Excellent·Jun 2026
Peaceful and unique
Much further from town. Beach club wasn’t open. No massages on Sunday.
5 / 10·Jan 2026
Stunning architecture and thoughtful design, with a strong concept and philosophy behind the hotel. Very peaceful atmosphere with beautiful views. The pool is gorgeous, and the breakfast was generous.
1. Service / operations (not 5-star level): The welcome felt impersonal and overly administrative. There was no real introduction to the property (its story, the architect, or the sustainability/renewable-energy angle), which is a missed opportunity given the concept. Communication and logistics were unreliable: reception stopped responding regarding airport transport; when we arrived, no driver was there and we waited about an hour in the sun with little clarity. A similar issue happened at checkout: our taxi arrived ~40 minutes late and the response from reception was not proactive and lacked apology/ownership. The staff seemed confused most of the times and seemed like had no experience in hospitality.
2. Food: The dinner experience did not match the positioning/price point. Desserts were very basic and, overall, flavors and execution were underwhelming—especially in the evening.
3. Spa: Beautiful space, but the hammam was not working.
4. Room practicality / comfort: While visually beautiful, the room setup is not very functional. The main fan was not strong enough and the backup fan was very noisy. There were many mosquitoes; the hotel could improve this with better screening/sealing between the outdoor shower and the room and/or a mosquito net.
5. Amenities: Not enough towels in the room—two towels for two guests is insufficient.
6. Cleanliness: The sink area appeared not properly cleaned (signs of moisture/mildew).
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Top rated by guests
8.2Excellent
(229 Ratings)
"Increíble el lugar en el que está, la arquitectura, el hammam , la atención"
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